What is FacilityOS?
FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
95 Likeliness to Recommend
3
Since last award
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FacilityOS?
Pros
- Reliable
- Enables Productivity
- Effective Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Electronic Signatures
Badge Printing
Real-Time Alerts and Notifications
Dashboards, Analytics and Reporting
Mobile
Registration Management
API Integration
Visitor Authentication and Monitoring
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Vendor Support
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
IT-FOS
IT-VOS
IT-EOS
IT-COS
IT-LOS
IT-SOS
FacilityOS Reviews
- Role: C-Level
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Apr 2022
Easy to use and strong ROI
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
william S.
- Role: Information Technology
- Industry: Education
- Involvement: Initial Implementation
Submitted Apr 2022
Fantastic product!
Likeliness to Recommend
What differentiates FacilityOS from other similar products?
It easy use and control
What is your favorite aspect of this product?
Nice frame and better control
What do you dislike most about this product?
Everything is good
What recommendations would you give to someone considering this product?
Good service and easy to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Stephanie M.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Apr 2022
I really enjoyed iLobby!
Likeliness to Recommend
What differentiates FacilityOS from other similar products?
It was fully electrinic
What is your favorite aspect of this product?
I really love the iPads!
What do you dislike most about this product?
I don’t recall what I didn’t like about Ilobby.
What recommendations would you give to someone considering this product?
No recommendations needed
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Inspires Innovation