What is Epicor Prophet 21?
With a half-century of distribution experience, Epicor Prophet 21 helps distributors grow with cloud or on-premises ERP systems that keep them healthy and thriving in today’s highly competitive marketplace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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75 Likeliness to Recommend
2
Since last award
91 Plan to Renew
2
Since last award
67 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+68 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Epicor Prophet 21?
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Respectful
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Location Management
Invoice Management
Receiving and Put-Away
Pick, Pack & Load
Inventory Management
Purchasing
Shipping Management
Returns Management
Labour Management
Forecasting and Planning
Analytics and Reporting
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Epicor Prophet 21 Reviews
- Role: Information Technology
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Mar 2022
Dynamically evolving distribution ERP application
Likeliness to Recommend
Pros
- Transparent
- Friendly Negotiation
- Security Protects
- Helps Innovate
Anela H.
- Role: Operations
- Industry: Not for Profit
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2021
Great Microsoft integrated solution.
Likeliness to Recommend
What differentiates Epicor Prophet 21 from other similar products?
Integrates better than similar software
What is your favorite aspect of this product?
Integration with Azure.
What do you dislike most about this product?
Language availability could be better.
What recommendations would you give to someone considering this product?
Best cloud solution.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Caring
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2021
Excellent integration!
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Acts with Integrity