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Emburse

Emburse

Composite Score
8.6 /10
CX Score
8.7 /10
Category
Emburse
8.6 /10

What is Emburse?

Emburse makes expense management effortless by automating the work that slows finance teams down. Employees can snap a receipt on their phone, and the platform instantly categorizes and codes it—no more manual entry. Built-in policy checks catch off-policy expenses before they ever reach an approver, while unified travel, expense, and invoice workflows eliminate messy handoffs. Finance teams get real-time visibility into spend as it happens, not after the month closes, and seamless integrations connect with existing accounting systems—no painful re-platforming required.

Company Details


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Emburse Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emburse?

5% Negative
6% Neutral
89% Positive

Pros

  • Respectful
  • Trustworthy
  • Altruistic
  • Fair

Feature Ratings

Average 82

Single Sign-On (SSO)

85

Desktop Browser Support

84

Expense Itemization

84

Approval Workflow

82

Expense Detail Tracking

81

Receipt Image Submission

81

Mobile App or Mobile Browser Support

79

Vendor Capability Ratings

Average 79

Ease of IT Administration

81

Business Value Created

81

Ease of Implementation

80

Ease of Data Integration

80

Quality of Features

80

Usability and Intuitiveness

80

Breadth of Features

80

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Product Strategy and Rate of Improvement

77

Emburse Reviews

Katherine M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

We desired it just as it is.

Likeliness to Recommend

9 /10

What differentiates Emburse from other similar products?

Abacus expense management has made filing and approving costs a fun, team effort by doing away with the month-end expense report. Abacus improves and facilitates workflows for expenditure reporting that provide the highest level of accuracy and openness. The great bit of this powerful system is how the expense updates on the app instantly.

What is your favorite aspect of this product?

We can also manage KPIs like ROI and customer acquisition cost using the analytics dashboard, which displays expenditure trends. Abacus interacts with HR systems, accounting apps as well as productivity programs. By simply taking a picture of the invoice and uploading it to Abacus, we can handle receipts with ease. I like how simple it is to use the calendar and how attentive the customer service team was.

What do you dislike most about this product?

The alerts caused me a small amount of trouble because they occasionally came late. The software installation process is somewhat difficult and time-consuming. The biggest problem is that it's difficult for staff to locate rejected expenses so they can be recorded. Another issue is that it's difficult to input data into our ERP system for how we want to configure the system.

What recommendations would you give to someone considering this product?

Small to medium-sized firms can benefit from using this automated expense reporting system: Abacus. For hassle-free accounting, Abacus automatically connects payments and synchronizes with your accounting software. Your company staff can also use a smartphone application to submit all the expenditures as they occur.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mikeal J.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Amazingly organized framework and reliable

Likeliness to Recommend

8 /10

What differentiates Emburse from other similar products?

The only real-time expenditure management tool that can automate our all-expense policies, balance corporate wallets, and compensate our employees is Abacus. All expenses are subject to bespoke automation that ensures compliance with the policy before being forwarded to the appropriate approvers; I've never encountered other systems with this level of enhanced capabilities.

What is your favorite aspect of this product?

I love it because using this we can now easily input and verify expenses while on the road on its smartphone application, and refunds now take just a few days. I enjoy how simple it was to download and install, how easy it is to keep track of spending, and how simple and efficient the reimbursement process is. I was blown away to see how visually appealing the user interface and design are.

What do you dislike most about this product?

The first time we went to submit a ticket, we discovered that it was quite difficult to include a receipt because our receipt required more than one page and was very long. It appears that further steps were necessary to complete this; still, we managed to do it.

What recommendations would you give to someone considering this product?

Abacus takes a different approach by focusing on small as well as large enterprises with complicated software integration requirements whereas the majority of our expenditure monitoring rivals target small businesses. It operates admirably enough to suit the basic to most intricate needs of the finance and accounting department of any firm.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Client Friendly Policies

Alex C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Incredible tool for your expenditure reporting

Likeliness to Recommend

9 /10

What differentiates Emburse from other similar products?

Unlike others, it's an excellent platform for handling our workers' travel and expense reports. I can produce the report anywhere and arrange categories to track spending. I can manage it from anywhere with the help of the superb mobile app. It is a terrific tool and has been highly beneficial for the productivity of our team.

What is your favorite aspect of this product?

With the help of an Abacus, I can do any task quickly, and the most significant part is that I no longer need to lug about heavy folders of paperwork or photos. I enjoy being able to monitor my spending and be aware of the time they get accepted and the distribution of reimbursements. It's incredibly flexible and customizable.

What do you dislike most about this product?

Infrequent delays in alerts were a minor annoyance for me. The most challenging part is making it simple for workers to resubmit expenses first rejected. The mobile app's cost history lookup functionality is not perfect. It's a straightforward and effective tool, therefore, I don't have any criticism to offer. It's used by most of our staff, although it's missing certain vital functions.

What recommendations would you give to someone considering this product?

The mobile app often freezes, which is a significant concern for me. Manage my employer's funds and it's a straightforward procedure. Emburse Abacus enables me to account for costs instantly and shows how much I left on the card. It is a fantastic tool for the workplace, and it will bring nothing but success to your business.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

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