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Emburse

Emburse

Composite Score
8.6 /10
CX Score
8.7 /10
Category
Emburse
8.6 /10

What is Emburse?

Emburse makes expense management effortless by automating the work that slows finance teams down. Employees can snap a receipt on their phone, and the platform instantly categorizes and codes it—no more manual entry. Built-in policy checks catch off-policy expenses before they ever reach an approver, while unified travel, expense, and invoice workflows eliminate messy handoffs. Finance teams get real-time visibility into spend as it happens, not after the month closes, and seamless integrations connect with existing accounting systems—no painful re-platforming required.

Company Details


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Emburse Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emburse?

5% Negative
6% Neutral
89% Positive

Pros

  • Respectful
  • Trustworthy
  • Altruistic
  • Fair

Feature Ratings

Average 82

Single Sign-On (SSO)

85

Desktop Browser Support

84

Expense Itemization

84

Approval Workflow

82

Expense Detail Tracking

81

Receipt Image Submission

81

Mobile App or Mobile Browser Support

79

Vendor Capability Ratings

Average 79

Ease of IT Administration

81

Business Value Created

81

Ease of Implementation

80

Ease of Data Integration

80

Quality of Features

80

Usability and Intuitiveness

80

Breadth of Features

80

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Product Strategy and Rate of Improvement

77

Emburse Reviews

Abakurio G.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Seamless Expense Management

Likeliness to Recommend

10 /10

What differentiates Emburse from other similar products?

When it comes to travel expense management, Chrome River EXPENSE offers great features and comes with powerful analytics and reporting features

What is your favorite aspect of this product?

I like that Chrome River EXPENSE is available as mobile and web application It makes expense management easy It makes employees happy

What do you dislike most about this product?

Not a single dislike and Chrome River EXPENSE has been great.

What recommendations would you give to someone considering this product?

With analytics and reporting features, Chrome River EXPENSE is the best I have used and I recommend it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Randon S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Expense software that's practical for everyday use

Likeliness to Recommend

9 /10

What differentiates Emburse from other similar products?

Whether you have an iPhone or an Android, you may use the Abacus app because it is intuitive. Compared to SAP Concur, which I used at my prior employer, this one is light years ahead. The program works well, and I love that I can submit my reports electronically and be paid in the end. It includes a streamlined, automated system that makes entering expenses and receipts a breeze.

What is your favorite aspect of this product?

The platform's user interface is one of my favorite features since it is intuitive and straightforward. It's a valuable platform since it's user-friendly, beautiful to look at, quick to load receipts, allows you to connect cards, and is generally straightforward. Approving costs was a breeze, and money was sent or reimbursed quickly and easily. I enjoyed the intuitive layout and beautiful design; I appreciated how simple it was to set up.

What do you dislike most about this product?

There were a few moments when the app became stuck, but otherwise, it worked well. When you initially submit the ticket, attaching a lengthy or multi-page receipt might be challenging. There are some more hoops to go through to get this done. The app often freezes on my phone, which is a significant concern.

What recommendations would you give to someone considering this product?

The Abacus app keeps track of my spending in real-time and shows me how much money is left on the card. Fund management between my company and me is now a breeze. I propose Abacus as an excellent expenditure software option for anyone who values ease of use and portability.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

David M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Successful budgeting in real-time

Likeliness to Recommend

9 /10

What differentiates Emburse from other similar products?

The program is excellent since it is automated, making it perfect for business travelers who need to report their expenditures to the firm. Everything about it is simple: setting up, using, and managing the software is a breeze. The reimbursement function is excellent, and the fact that I can control my spending whenever I want is icing on the cake.

What is your favorite aspect of this product?

I enjoy the automated system to reimburse my staff. It also has a pleasant view to examine the progress of the charges, and I appreciate it is faster to use. The most excellent part about this application is that it allows me to make purchases and automatically log them in from any location to keep tabs on my team and my spending with ease.

What do you dislike most about this product?

There isn't a single thing I don't like about this tool. However, there are a few things that developers might enhance, such as the design, which could be a little more up-to-date, or maybe a feature that enables defining particular costs or data as most utilized. It's straightforward and effective software, and I can think of no significant criticisms against it.

What recommendations would you give to someone considering this product?

When traveling, keeping track of your spending in real time is a huge time saver. The money is deposited directly into your bank account, eliminating the need to wait for a check from your employer, which is a significant perk. A little pricey every month but well worth it for the superior organization, monitoring, and control it provides, this program comes highly recommended for anybody looking to manage their budget better.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Saves Time

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