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Ellucian Company L.P.

Ellucian Banner

Composite Score

6.3 /10

CX Score

6.3 /10

34 Reviews

What is Ellucian Banner?

Today’s students have high expectations for service and performance at their institutions. So higher education leaders around the world are thinking more creatively about how their people, processes, and technology can work together more efficiently to meet and exceed those expectations. To stay competitive, institutions need to deliver a convenient, connected technology experience that makes everyday tasks easier. Built to meet that challenge, Ellucian Banner can help your institution thrive.

Company Details

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Ellucian Banner Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ellucian Banner.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

7
Since last award

90 Plan to Renew

13
Since last award

69 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+61 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ellucian Banner?

7% Negative

24% Neutral

69% Positive

Pros

Security Protects
Fair
Reliable
Client Friendly Policies

Cons

Leverages Incumbent Status
Under Delivered
Less Efficient Service

Feature Ratings

Average 73

Registration and Enrollment

Learner Financial Management

Gradebook

Student Portal

School Administration

Student Records

Student Admissions

Communications

Analytics and Reporting

Scheduling

Curriculum Management

Vendor Capability Ratings

Average 64

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Quality of Features

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Ellucian Banner Reviews

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Nice but takes some support initially

Likeliness to Recommend

6 /10

Pros

Efficient Service
Saves Time
Client Friendly Policies
Fair

Cons

Less Productive
Commodity Features

Perry C.

Role: Public Sector
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

Antiquated features, but does the job overall

Likeliness to Recommend

2 /10

What differentiates Ellucian Banner from other similar products?

Don't think anything really. A very standard student portal.

What is your favorite aspect of this product?

The scheduling? Can't think of much that stands out.

What do you dislike most about this product?

Feels antiquated, some very unintuitive menus.

What recommendations would you give to someone considering this product?

Be ready for some frustrations!

Pros

Respectful
Transparent
Security Protects
Reliable

Cons

Slower Product Innovation
Commodity Features
Less Inspiring

John S.

Role: Operations
Industry: Education
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Mar 2020

A good tool for large institutions

Likeliness to Recommend

8 /10

What differentiates Ellucian Banner from other similar products?

Ability to integrate multiple institutions

What is your favorite aspect of this product?

Ease of use in newer products

What do you dislike most about this product?

Complexity of some forms.

What recommendations would you give to someone considering this product?

Take your time during implementation

Pros

Enables Productivity
Security Protects
Helps Innovate
Continually Improving Product

Latest Research

Ellucian Banner

What is Ellucian Banner?

Company Details

Need Assistance?

Ellucian Banner Ratings

74 Likeliness to Recommend

7 Since last award

90 Plan to Renew

13 Since last award

69 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+61 Net Emotional Footprint

How much do users love Ellucian Banner?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Registration and Enrollment Includes forms and procedures, academic requirements, and payment processing.

Learner Financial Management Manages student financial accounts, including tuition, fees, scholarships, and financial aid

Gradebook Includes an individual's marks, progress, and overall appraisal.

Student Portal An interface that allows for access of academic resources, to-do checklists, calendars, and course materials.

School Administration Includes operations such student budgeting, student personal details, record of attendance, timetable details, and record of marks.

Student Records Includes student enrollment information, grades, academic history, and class timetables all in a database.

Student Admissions Includes student qualifications, student certificates, and admission requirements.

Communications Includes communication portals, secure messaging, and automated alerts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Curriculum Management Includes course development and scheduling.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ellucian Banner Reviews

Nice but takes some support initially

Likeliness to Recommend

Pros

Cons

Perry C.

Antiquated features, but does the job overall

Likeliness to Recommend

Pros

Cons

John S.

A good tool for large institutions

Likeliness to Recommend

Pros

Schedule Your Call

7
Since last award

13
Since last award

3
Since last award

Feature Ratings

Registration and Enrollment

Learner Financial Management

Gradebook

Student Portal

School Administration

Student Records

Student Admissions

Communications

Analytics and Reporting

Scheduling

Curriculum Management

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Quality of Features

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training