Egnyte Customer Reviews 2026 | Content Collaboration

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Egnyte

Composite Score

8.3 /10

CX Score

8.7 /10

46 Reviews Write a Review

What is Egnyte?

Egnyte delivers Enterprise File Services that uniquely anticipate the needs of users and IT departments, so they can easily, securely and intelligently access and share files, on premises and in the cloud. Egnyte provides unparalleled flexibility, unified visibility and centralized control over file services to optimize collaboration with people both inside and outside the organization.

Company Details

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Awards & Recognition

Egnyte won the following awards in the Content Collaboration category

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Conflict Resolution

2025

10 Top Rated Capabilities

12 Top Rated Features

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

6 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

9 Top Rated Capabilities

3 Top Rated Features

2022

Egnyte Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Egnyte.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Egnyte?

0% Negative

4% Neutral

96% Positive

Pros

Caring
Saves Time
Client Friendly Policies
Fair

Feature Ratings

Average 84

Access Control and Rights Management

Team Collaboration

3rd-Party Integrations

Mobility Support

Drag and Drop User Interface

Cognitive Content Services

Enterprise Grade Security Controls

Data Loss Prevention

Real-Time Synchronization

Large File Optimization

Audit Trail

Vendor Capability Ratings

Average 85

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Egnyte Videos

Egnyte Reviews

Nripendra P.

Role: Information Technology
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Best cloud based platform in the market

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

Features of hybrid cloud architecture Easily collaboration capability Integration with third party

What is your favorite aspect of this product?

Cloud bsed platform Easy to share Data protection

What do you dislike most about this product?

customer support Should be AI enable features Should be more help section

What recommendations would you give to someone considering this product?

Go for it because best cloud based shareable platform in the market

Pros

Helps Innovate
Inspires Innovation
Caring
Respectful

Rohit K.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Robust File Management Tool

Likeliness to Recommend

10 /10

What differentiates Egnyte from other similar products?

This tool allows to keep your data on cloud as well as on local drive that help us to manage the data and easy for collaboration. This tool is highly scalable which allow us flexible collaboration that helps to choose between cloud, on-premises or hybrid environment. Its user interface make it usable for both technical and non-technical.

What is your favorite aspect of this product?

My favorite aspect of Egnyte is its hybrid cloud architecture. This features allows me to keep sensitive data in-house while also using the cloud storage. It is the best solution since data protection and management does not have to sacrifice the benefit of cloud collaboration.

What do you dislike most about this product?

I dislike most about Egnyte is that there are some features such as integrations and customization options, sometimes can be a little complex to initially setup and may even require additional technical experience and support. Its technical support requires improvement.

What recommendations would you give to someone considering this product?

This is the best tool for file sharing and collaboration. If anyone needs hybrid cloud solution for data security and compliance then got for it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chandler P.

Role: Industry Specific Role
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

High Professionalism in Cloud Collaborations

Likeliness to Recommend

9 /10

What differentiates Egnyte from other similar products?

Effectiveness in large files optimizing

What is your favorite aspect of this product?

Data backups and real-time documents synchronisation

What do you dislike most about this product?

No downside

What recommendations would you give to someone considering this product?

Perfect for cloud collaborations

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Egnyte

What is Egnyte?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Egnyte Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

89 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Egnyte?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Mobility Support Software is optimized for mobile usage.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Large File Optimization Contains optimizations for transfers of large files.

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Egnyte Videos

Egnyte Content Cloud

Egnyte Reviews

Nripendra P.

Best cloud based platform in the market

Likeliness to Recommend

Pros

Rohit K.

Robust File Management Tool

Likeliness to Recommend

Pros

Chandler P.

High Professionalism in Cloud Collaborations

Likeliness to Recommend

Pros

Schedule Your Call

1
Since last award

2
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

3rd-Party Integrations

Mobility Support

Drag and Drop User Interface

Cognitive Content Services

Enterprise Grade Security Controls

Data Loss Prevention

Real-Time Synchronization

Large File Optimization

Audit Trail

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of IT Administration