What is eclincher?
eClincher is an all-in-one AI-powered comprehensive digital marketing platform, transforming how you handle Social Media Management, Brand Monitoring & Social Listening, Local Listings Management, and Local SEO Automation. eClincher offers complete management of social media presence including publishing, smart inbox, engagement, monitoring, suggested content and analytics across multiple channels. It is simple, effective and a massive time saver. Top ranked by users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
94 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love eclincher?
Pros
- Unique Features
- Respectful
- Includes Product Enhancements
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Campaign Execution
Social Media Channel Integration Outbound
Social Moderation and Workflow Management
Social Response Management
Social Post Archival
Dashboards and Visualization
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
eclincher Reviews
Shiko M.
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: End User of Application
Submitted Nov 2022
Great product, Easy to use!
Likeliness to Recommend
What differentiates eclincher from other similar products?
Great Social Management
What is your favorite aspect of this product?
Campaign Execution and Dashboards and Visualization
What do you dislike most about this product?
Customer service
What recommendations would you give to someone considering this product?
This tool offers a platform that integrates your social media and creates analytics based on your online performance. A very important tool for marketing.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
Grant G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2022
"Good program with many features."
Likeliness to Recommend
What differentiates eclincher from other similar products?
It is unique among other programs since it is software that has an exceptionally high degree of adaptability. That, combined with providing exceptional service to customers,
What is your favorite aspect of this product?
I have no trouble setting up new accounts or maintaining existing ones. The ability to create different user accounts with different levels of access is fantastic; this allows me to customize my workflow, which helps me to minimize the possibility of making mistakes and maintain a comprehensive view of all of the content that is scheduled to be published across all channels.
What do you dislike most about this product?
Customer support is fast and they won't stop until you're satisfied, however the UI might use some updating and streamlining to make it easier to use. As the social media landscape evolves, they take user feedback seriously and offer new features and content accordingly.
What recommendations would you give to someone considering this product?
I would recommend using this tool to others because the inbox function makes it simple for me to communicate with the people who follow my content. The user interface is uncomplicated and straightforward, which is something that appeals to me greatly about the product.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Inspires Innovation
Adamson E.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Super for cross-team social media management.
Likeliness to Recommend
What differentiates eclincher from other similar products?
Team collaboration when managing a company's social media account is essential. eClincher provides a set of approval workflow features and seamless transitions, that puts everybody in my team on the same page. I am able to assign and tag messages as tasks, view log history of my team members, create and highlight drafts and even drop comment as notes for reference purposes, with my team. All of these contributes to making our collaboration efforts as a team a lot easier.
What is your favorite aspect of this product?
eClincher provides quality integration with other important software tools we use, to make our experience on eClincher better. At the moment, integrations with Canva and Pocket have created some of the biggest day to day business value for my team. Integration with Canva, ensures that we are able to design and schedule digital content all from one platform. While integrating eClincher with Pocket has made the process of surfing the internet, finding and saving content for curation as smooth as it can possibly be.
What do you dislike most about this product?
Eclincher falls short in terms of navigational control and intuitiveness. An example of what i am referring to , is how i am sometimes redirected offsite ( back to a social media website ) , before I am able to view full content of specific comments . Having to go back and forth between eclincher and a social media which I am supposed to have been tracking through eclincher slows me down.
What recommendations would you give to someone considering this product?
For large sized teams managing social media platforms, i think they can rely on eClincer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
