What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Effective Service
- Acts with Integrity
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Real User Monitoring
Error Reporting
Code Performance Monitoring
Enterprise Cloud Platform Support
Dependency Tracking
Application Metric Reporting
Application Request Tracing
Synthetic Monitoring (RUM)
Cloud/On-Prem/Hybrid Deployment
Server Monitoring
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Business Value Created
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
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Dynatrace Reviews
Eric M.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Monitoring application performance with Dynatrace
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
One advantage Dynatrace has over its competitors is the ability to observe the environment of business-critical applications from start to finish. You can track the performance and lifespan of your company's applications, from development to deployment, and even the end-user digital experience with the help of synthetic and transactional monitoring, all thanks to the platform and technology support.
What is your favorite aspect of this product?
I like the ability to learn how to crawl and discover distributed applications. As soon as the monitored programs start working, you will be able to identify exactly what is causing the problem. Great templates can trigger automatic warnings and preventive actions.
What do you dislike most about this product?
We use agents for all of our monitoring, not just a few. Dynatrace is expensive, especially for small and medium-sized businesses that don't have a lot of money to spend on tracking. Active Directory monitoring is not easy to set up.
What recommendations would you give to someone considering this product?
Dynatrace's capabilities are amazing. Although it is difficult to know everything due to their extensive capabilities, support staff are not always helpful or knowledgeable enough to perform even the most fundamental functions.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Saves Time
Kam P.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jan 2026
Go Dynatrace - Application Tracing & Route
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Logging and tracing application systematically via trace routes is one of the most critical differentiator.
What is your favorite aspect of this product?
Application logging
What do you dislike most about this product?
Total cost of implementation
What recommendations would you give to someone considering this product?
Evaluate your ROI
Pros
- Efficient Service
- Client Friendly Policies
- Friendly Negotiation
- Helps Innovate
Elisha K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Root cause identification in seconds
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Automated performance management and full-stack visibility for applications.
What is your favorite aspect of this product?
I like using Dynatrace as it has helped me in identifying root causes and detecting issues more efficiently than before. The way it provides full-stack visibility into applications and infrastructure has improved my performance.
What do you dislike most about this product?
Dynatrace often sends wrong or too many alerts while detecting issues that are not even actionable.
What recommendations would you give to someone considering this product?
A great monitoring platform for your applications and infrastructure. Also, you will get an entire observability across the IT environment.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
