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Dropbox Sign Logo Award Winner Product Badge
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Dropbox

Dropbox Sign

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Dropbox Sign
8.9 /10

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details


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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

1% Negative
9% Neutral
90% Positive

Pros

  • Acts with Integrity
  • Security Protects
  • Friendly Negotiation
  • Caring

Feature Ratings

Average 86

User-Friendly

91

Cloud/On-Prem/Hybrid Deployment

88

Regulatory Compliance

87

Notifications

87

Security

87

Audit Trail

86

Workflow

85

Digital Signature

85

Third-Party Integration

85

E-Signatures

85

Customizable Branding

85

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Usability and Intuitiveness

87

Ease of IT Administration

86

Business Value Created

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Breadth of Features

85

Vendor Support

85

Ease of Data Integration

84

Ease of Customization

84

Availability and Quality of Training

83

Dropbox Sign Reviews

Martina E.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Everything an electronic signing tool should be.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Hellosign does not just provide electronic signing capabilities, but it also includes digital authentication protocols as well. This is very important as it prevents a signed document from being falsified and ensures that signed documents can be proven legally as legitimate , if ever there is a need to do that in the law court.

What is your favorite aspect of this product?

Hellosign has made it convenient for our customers to sign documents without fuss. No need to download a software or use any special hardware. From within the browser interface on computer or on browser , anyone can sign contractual documents in seconds.

What do you dislike most about this product?

Very satisfied with everything Hellosign has had to offer , over the years.

What recommendations would you give to someone considering this product?

Hellosign is one of the most reliable methods of collecting electronic signatures for contractual documents remotely.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jamie C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Hellosign does what it is supposed to do.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

A major constraint of electronically collecting signatures has to do with security. Hellosign does take care of this for us, by ensuring that only persons we send contractual documentations to will have access to them . It does this via the Qualified Electronic Signature feature, which has now become our favorite way to verify the identities of contract/agreement signees.

What is your favorite aspect of this product?

Audit trails. For every e-signature collection tool, the ability to prove that a recipient accessed a contractual document, reviewed it and signed it is very important. Most importantly too, Hellosign also enable us to request identity verification for a signee, to ensure the right person is the one signing the document. The aforementioned is my favorite part of Hellosign.

What do you dislike most about this product?

It is difficult to dislike anything about our overall relationship with Hellosign. With Hellosign, we get what we need as far as electronic signature collection and management is concerned.

What recommendations would you give to someone considering this product?

Personally, I rate Hellosign above every other electronic signature tool ,and I have actually tried a few others. Beyond the fact that it is the first e-signature tool I ever used, which could make me biased, it simply just works.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Natasha M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Contractual signings are as seamless as possible.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

One of the reasons why we have stuck with Hellosign as a company, is its audit trail feature. This feature makes use of things like time stamp and activity tracker, to ensure that every action taken by a signee, is documented for legal purposes.

What is your favorite aspect of this product?

For me, I am in love with the Hellosign application. It makes it super convenient to send out contractual documents and review signed contractual agreements on the Hellosign application, on the go.

What do you dislike most about this product?

Hellosign is amongst an handful of programs, which I can term perfect. It perfectly addresses our major reason for using it.

What recommendations would you give to someone considering this product?

Hellosign simply just wins. Perhaps, there could be better alternatives out there but Hellosign simply works for me.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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