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Dropbox

Dropbox Sign

Composite Score

8.9 /10

CX Score

9.0 /10

113 Reviews Write a Review

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2026 Data Quadrant Champion

Latest Award, 2026

11 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Service Experience
Contract Negotiation
Conflict Resolution

2025

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

15 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

13 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

4 Top Rated Capabilities

7 Top Rated Features

2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

1% Negative

9% Neutral

90% Positive

Pros

Acts with Integrity
Security Protects
Friendly Negotiation
Caring

Feature Ratings

Average 86

User-Friendly

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Notifications

Security

Audit Trail

Workflow

Digital Signature

Third-Party Integration

E-Signatures

Customizable Branding

Vendor Capability Ratings

Average 85

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Vendor Support

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Dropbox Sign Reviews

Liav R.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

The e-Office of All Activities

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Perfect service delivery no matter timezones or location.

What is your favorite aspect of this product?

Information is always secured and easy accessible.

What do you dislike most about this product?

I have nothing as dislike.

What recommendations would you give to someone considering this product?

No matter how big bigger is your business coverage it is effective controlled.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Efficient Service

Ruben S.

Role: Sales Marketing
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

An excellent tool sign documents with the client

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

We only use this product and since we start using we don't change because it offer all the things that we need.

What is your favorite aspect of this product?

The esign with the clients when we send different type of documents (contracts, release of milestone, changes approval, etc).

What do you dislike most about this product?

Nothing, the tool is great.

What recommendations would you give to someone considering this product?

To start use it right now for all type of process that you have because have a notification functionality that once the client sign it will send you a message and you can proceed.

Pros

Trustworthy
Saves Time
Client Friendly Policies
Acts with Integrity

Devanshi K.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to use

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

they have their own API which is the best and made work a lot easier

What is your favorite aspect of this product?

Api support and customer service is too good

What do you dislike most about this product?

Sometimes their is a lag is updating signature status but its fine

What recommendations would you give to someone considering this product?

I would definitely recommend Hellosign to anyone looking for esigns

Pros

Efficient Service
Appreciates Incumbent Status
Continually Improving Product
Reliable

Dropbox Sign

What is Dropbox Sign?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Dropbox Sign Ratings

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Dropbox Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Security Software provides appropriate data and access security.

Audit Trail View all previous activity including any recent edits and user access.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Customizable Branding Tool allows user to apply its own branding to documents and create its own forms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Dropbox Sign Reviews

Liav R.

The e-Office of All Activities

Likeliness to Recommend

Pros

Ruben S.

An excellent tool sign documents with the client

Likeliness to Recommend

Pros

Devanshi K.

Easy to use

Likeliness to Recommend

Pros

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Feature Ratings

User-Friendly

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Notifications

Security

Audit Trail

Workflow

Digital Signature

Third-Party Integration

E-Signatures

Customizable Branding

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Vendor Support

Ease of Data Integration

Ease of Customization

Availability and Quality of Training