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Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

85

Access Control and Rights Management

85

Enterprise Grade Security Controls

85

File Synchronization

85

Mobile and Cross-Platform Access

84

File Upload & Access

84

Data Loss Prevention

84

Electronic Signatures

84

Large-File Support and Transfer Acceleration

83

Integration and APIs

83

Audit Trail

83

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of Data Integration

84

Quality of Features

83

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

David C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great to keep collaboration and data shared easily

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business integrates seamlessly with a wide range of third-party applications and services, including productivity tools like Microsoft Office 365, Google Workspace, and various project management apps. This extensive integration helps streamline workflows and enhances productivity.

What is your favorite aspect of this product?

Dropbox Business offers robust collaboration tools, including file sharing with customizable permissions, file comments, and real-time editing. The “Dropbox Paper” feature adds collaborative document editing and project management capabilities.

What do you dislike most about this product?

Dropbox Business can be relatively expensive compared to some other cloud storage and collaboration solutions. The pricing structure may be a concern for small businesses or teams with limited budgets.

What recommendations would you give to someone considering this product?

Check if Dropbox Business integrates with the other tools and applications your team uses. Its strong integration ecosystem is a benefit, but it’s important to confirm that it aligns with your existing workflows.

Pros

  • Trustworthy
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Muttahir B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Reliable product that offers flexibility

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The user experience and the ease of access. I've been a Dropbox customer for over a decade now and it truly is one of the best experiences I've come across. Dropbox does majority of the heavy lifting and that's the best part. I don't have to think much about the experience overall. It just works.

What is your favorite aspect of this product?

The ability to keep everything local or in the cloud, means you can almost isntantly have access to it, regardless of which device you are using. Sharing is alsoa cinch, by selecting who can see what, and more importantly, what they can do with it. Lose your PC or have a PC crash, simply load Dropbox again and everything is back where it was.

What do you dislike most about this product?

While the core functionality is fantastic, sometimes I wish there were more advanced features for file sharing, like password protection or link expiration dates. It would be great to have even more control over how I share my files with others.

What recommendations would you give to someone considering this product?

Highly Recommended product with very reliable collaboration and data management.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

David L.

  • Role: Operations
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2024

easy to start, time saver, trustworthy

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

desktop access, intuitive use

What is your favorite aspect of this product?

desktop access, like local folder

What do you dislike most about this product?

not able to see others' edits in real time

What recommendations would you give to someone considering this product?

evaluate the common use case first

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Client's Interest First

Most Popular Dropbox Business Comparisons

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