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Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

85

Access Control and Rights Management

85

Enterprise Grade Security Controls

85

File Synchronization

85

Mobile and Cross-Platform Access

84

File Upload & Access

84

Data Loss Prevention

84

Electronic Signatures

84

Large-File Support and Transfer Acceleration

83

Integration and APIs

83

Audit Trail

83

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of Data Integration

84

Quality of Features

83

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Saqib C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Reliable cloud storage with flexibility and backup

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I love how DropBox uses your operating system's native file manager rather than reinventing the wheel. The way it integrates into both Windows and MacOS is seamless, with all the syncing happening in the background across all devices as long as they're connected to the internet.

What is your favorite aspect of this product?

With dropbox I can access my files on all my different systems. I often need for work offline and I am very happy with dropbox's seamless synchronization and I never have to think about merging versions from different sites. I also l like the ability to have all my files downloaded on certain critical computers, while I can just have cloud access through my phone or just log in through the browser, should I need to.

What do you dislike most about this product?

This feels strange to say but I can honestly not think about anything I dislike about dropbox. All systems have their quirks, but dropbox's UI and organization just works very well with my way of thinking and doing things.

What recommendations would you give to someone considering this product?

Highly recommended product with one of the best cloud storage capability and offers flexibility.

Pros

  • Acts with Integrity
  • Enables Productivity
  • Efficient Service
  • Effective Service

Parth M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Application is great. Needs some update.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox doesn’t look very promising. It looks like old version. Needs improvement.

What is your favorite aspect of this product?

It can be added to pc and phone. Sharing file easily.

What do you dislike most about this product?

Not very user friendly. Needs new update.

What recommendations would you give to someone considering this product?

Use it on desktop and mobile together. It’s easy to synchronise.

Pros

  • Caring
  • Efficient Service
  • Effective Service
  • Respectful

Alex W.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Smart Storage, Smarter Collaboration

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

You’re not just storing files; you’re working on them in real time, and everyone’s on the same page—literally. No endless back-and-forth emails with attachments

What is your favorite aspect of this product?

I don’t need to keep everything on my hard drive—just what I’m currently working on. And when I do need an older file, it’s like magic; I click, and it’s there, synced and ready.

What do you dislike most about this product?

What bugs me the most is the file versioning. Sure, it’s there, but the interface for it feels clunky. If I’m trying to revert a file to an earlier version, it’s like a scavenger hunt to find the right one.

What recommendations would you give to someone considering this product?

It’s easy for things to get chaotic if everyone’s dumping files everywhere. Also, if you’re juggling a lot of data, upgrade your internet speed—Dropbox likes to sync, and it can hog your bandwidth.

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Acts with Integrity

Most Popular Dropbox Business Comparisons

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