What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDropbox Business Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dropbox Business.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Reliable
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Access Control and Rights Management
Enterprise Grade Security Controls
Real-Time Synchronization
Mobility Support
Data Loss Prevention
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Electronic Signatures
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Dropbox Business Reviews
Ashish S.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Reliable and Cost-saving Tool
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox was at the top in terms of performance, reliability, and features.
What is your favorite aspect of this product?
It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).
What do you dislike most about this product?
File text search functionality needs continued improvement. Dropbox file security and fraud prevention need improvement.
What recommendations would you give to someone considering this product?
It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing. For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Altruistic
Nicholas T.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2026
Dropbox: All in one system
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
It is a unique service that allows us to do our best and is very good for document collaboration
What is your favorite aspect of this product?
It is easy to use and understand, and while it helps our organization, it makes our lives easier as well.
What do you dislike most about this product?
It was hard to comprehend and utilize and first and took some time to adjust.
What recommendations would you give to someone considering this product?
Make sure you know how to use it before rolling it out to your team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Akshay kumar t.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
Reliable File Sharing and Sync Tool for Team
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
its strong file sync capability—changes reflect quickly across devices, which is helpful when multiple team members are working on shared files. Compared to basic storage tools, it focuses more on seamless syncing and collaboration
What is your favorite aspect of this product?
the sync reliability and version history. It’s useful when working on shared resources, as you can easily access previous versions if something goes wrong. Sharing files through links with controlled permissions is also simple and efficient
What do you dislike most about this product?
If not managed properly, it can take up a lot of local storage, especially when syncing large files. Also, compared to tools integrated with development workflows, it feels a bit more focused only on file storage and sharing
What recommendations would you give to someone considering this product?
Dropbox Business is a good option for teams that need reliable file sharing and syncing across devices. It works well for documents and project assets. However, organizing files properly and managing sync settings can help avoid storage and performance issues
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Inspires Innovation
