What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Access Control and Rights Management
Enterprise Grade Security Controls
File Synchronization
Mobile and Cross-Platform Access
File Upload & Access
Data Loss Prevention
Electronic Signatures
Large-File Support and Transfer Acceleration
Integration and APIs
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Dropbox Business Reviews
yashwanthi m.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2026
Easy to Use and Reliable for Team Collaboration
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
What differentiates Dropbox Business is its simple, user-friendly file sharing and syncing combined with strong business security and admin controls. It’s easy for teams to collaborate and share files, while admins still have control over permissions, users, devices, and activity.
What is your favorite aspect of this product?
My favorite aspect is how easy it is to store, sync, and share files across devices while keeping team collaboration simple and organized.
What do you dislike most about this product?
The main thing I dislike is that storage can become expensive as the team grows, and some advanced features are only available on higher-tier plans.
What recommendations would you give to someone considering this product?
I’d recommend Dropbox Business for teams that need easy file sharing, reliable syncing, and simple collaboration. Before choosing it, compare the pricing and storage limits with alternatives, especially if you have a large number of users or files.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Narina D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2026
Better search and AI file organization.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business stands out for its easy file syncing, secure sharing, strong admin controls, and smooth team collaboration.
What is your favorite aspect of this product?
My favorite aspect is how easy it is to store, organize, and share files. It also makes teamwork simple by allowing everyone to access files from anywhere.
What do you dislike most about this product?
The pricing can be a little high for small teams, and some advanced features could be easier to use. Overall, it’s a good product, but there’s room to make it more affordable and user-friendly.
What recommendations would you give to someone considering this product?
I’d recommend it for teams that need an easy and reliable way to store, share, and manage files. It’s simple to use and makes collaboration much easier.
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Nicholas T.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2026
Dropbox: All in one system
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
It is a unique service that allows us to do our best and is very good for document collaboration
What is your favorite aspect of this product?
It is easy to use and understand, and while it helps our organization, it makes our lives easier as well.
What do you dislike most about this product?
It was hard to comprehend and utilize and first and took some time to adjust.
What recommendations would you give to someone considering this product?
Make sure you know how to use it before rolling it out to your team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
