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Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

85

Access Control and Rights Management

85

Enterprise Grade Security Controls

85

File Synchronization

85

Mobile and Cross-Platform Access

84

File Upload & Access

84

Data Loss Prevention

84

Electronic Signatures

84

Large-File Support and Transfer Acceleration

83

Integration and APIs

83

Audit Trail

83

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of Data Integration

84

Quality of Features

83

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Susmita B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Integration Capabilities - It integrates seamlessly with popular applications like Microsoft 365, Slack, and Zoom, allowing users to streamline their workflows without switching between different tools File Version History and Recovery - Users benefit from detailed file version history and recovery options that allow them to restore previous versions of documents easily, which is essential for maintaining data integrity

What is your favorite aspect of this product?

Competitive Pricing Structure - While not the cheapest option available, Dropbox Business offers a transparent pricing model with tiered plans that cater to different business sizes and needs. Strong Security Features - Dropbox Business includes comprehensive security measures such as SSL encryption, file recovery options, and customizable sharing settings, which are crucial for protecting sensitive business data

What do you dislike most about this product?

Sync Conflicts and Duplication: Users often experience sync conflicts, particularly in shared folders, leading to multiple versions of files and confusion regarding the most current document disrupting collaboration and create inefficiencies. Insufficient Free Storage: The free plan offers only 2 GB of storage, which many users find inadequate compared to competitors that provide more generous free plans

What recommendations would you give to someone considering this product?

Take Advantage of the Free Trial - Utilize the free trial to explore the features and interface. This hands-on experience will help you understand how well it integrates with your existing workflows and whether it meets your collaboration needs. Review Security Measures - Look into the security features available, including file recovery options, password protection for shared links, and remote wipe capabilities for lost devices. Ensuring robust security is crucial for protecting sensitive business data. Gather feedback from potential users within your organization about their experiences with similar platforms

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Yasin O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Good product. Great potential

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Similar on most instances but remains rigid

What is your favorite aspect of this product?

Storage price

What do you dislike most about this product?

It's rigid structure and non conformity to the current trends in the market

What recommendations would you give to someone considering this product?

Good for departmental management rather than whole company

Pros

  • Continually Improving Product
  • Efficient Service
  • Respectful
  • Enables Productivity

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Charges for Enhancements

Ashish S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Reliable and Cost-saving Tool

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox was at the top in terms of performance, reliability, and features.

What is your favorite aspect of this product?

It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).

What do you dislike most about this product?

File text search functionality needs continued improvement. Dropbox file security and fraud prevention need improvement.

What recommendations would you give to someone considering this product?

It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing. For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Altruistic

Most Popular Dropbox Business Comparisons

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