This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Epicor Software

DocStar

9.2 /10

70 Reviews Write a Review

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

Filter By

2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Contract Negotiation

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

92 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

0% Negative

3% Neutral

97% Positive

Pros

Respectful
Caring
Altruistic
Enables Productivity

Feature Ratings

Average 91

Collaboration

Metadata Management

Mobile

ECM Document Management

Access Permissions Management

Capture Channels

Workflow Process Automation

File Approvals Esignatures

Search

File Conversion

Ediscovery Audit Trail

Vendor Capability Ratings

Average 89

Vendor Support

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Customization

DocStar Reviews

Milah S.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Will buy it again

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

It has many unlocked features making one to use it to the maximum

What is your favorite aspect of this product?

Work process automation really made my work easy

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

I can recommend it to those dealing with large workflow for enhanced workflow automation

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Megan W.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

With Epicor ECM, all your documents in one place.

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

With Epicor ECM, i really like the fact that you can automate either accounts receivable or accounts payable. I like the ability to use retrieve tool to search for any document I'm looking for. It has a very simple and intuitive interface that makes it simple and easy to learn and understand.

What is your favorite aspect of this product?

I like ease of use and the customer support team responds quick when you contact them. I like the fact that you can look for information anywhere anytime. Everything about Epicor ECM is neatly organized thus making it extremely easy to manage.

What do you dislike most about this product?

I have not yet experienced any challenges while using Epicor ECM. Nothing to dislike about it at the moment.

What recommendations would you give to someone considering this product?

Yes I highly recommend Epicor ECM.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Frayah M.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Quality and Protected Document Control App

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM ensure all the file conversions are collectively addressed. More so, the formal discussion with all the individuals in the firm is made straightforward, where collaboration is well ensured.

What is your favorite aspect of this product?

The direction that the platform offers is unique and friendly, with detailed content navigating capacity. More so, the engagement level is also made smart and confident.

What do you dislike most about this product?

The challenge of live communications is fully eliminated, and optimal solutions generated to bring visionary form of direct control or discussion.

What recommendations would you give to someone considering this product?

The optimal way of allowing all businesses to have a robust form of engagement is a procedural factor that brings suitable engagements.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Latest Research

DocStar

What is DocStar?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

DocStar Ratings

92 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love DocStar?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Capture Channels Variety of ways a file can be ingested into the ECM system

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Search The system can search an entire body of a document for a keyword or phrase.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

DocStar Reviews

Milah S.

Will buy it again

Likeliness to Recommend

Pros

Megan W.

With Epicor ECM, all your documents in one place.

Likeliness to Recommend

Pros

Frayah M.

Quality and Protected Document Control App

Likeliness to Recommend

Pros

Most Popular DocStar Comparisons

Microsoft Sharepoint

FileBound

Oracle Content Management

Canon Therefore

Xerox DocuShare

DocuWare

Title

1
Since last award

Feature Ratings

Collaboration

Metadata Management

Mobile

ECM Document Management

Access Permissions Management

Capture Channels

Workflow Process Automation

File Approvals Esignatures

Search

File Conversion

Ediscovery Audit Trail

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Customization