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Deem Logo Award Winner Product Badge
Deem Logo Award Winner Product Badge
Deem

Deem

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Deem
8.1 /10

What is Deem?

Deem’s solutions are designed for the way employees work and travel, and the way companies apply policy and control costs. Deem is built to help employees be more productive, solve problems on the fly, and focus on the job. Deem’s powerful platform allows travel managers to customize their travel program and service their travelers with ease. Deem is a travel management solution designed for any size enterprise that need complex configurations to support both their employees and their company’s travel policies.

Company Details


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Awards & Recognition

Deem won the following awards in the Travel Management category

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Deem Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Deem.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Deem?

3% Negative
11% Neutral
86% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Travel and Accommodation Booking

94

Risk Management

91

Self-Service

91

Savings Optimization

90

Notifications/Alerts/Updates

89

Bank/Credit Card Integration

88

Itinerary Management

88

Expense Management

86

Mobile

86

Rate Tracking

86

Sustainability Reports

85

Vendor Capability Ratings

Average 88

Quality of Features

94

Usability and Intuitiveness

91

Ease of Data Integration

90

Business Value Created

89

Ease of Implementation

88

Breadth of Features

88

Ease of Customization

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

85

Deem Reviews

Diego N.

  • Role: Human Resources
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great program!

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

Its super easy to work with, easy to addapt

What is your favorite aspect of this product?

The fast help from IT and helpdesk

What do you dislike most about this product?

Basically nothing, all help is there when needed

What recommendations would you give to someone considering this product?

GIve it a try, its worth it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amber B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Features are phenomenal

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

Etta uses OCR to automatically file expense reports from receipts, as well as import them from other sources. When we pay with our own money, we see the status of reimbursement live on the platform

What is your favorite aspect of this product?

Etta allows us to issue virtual and physical cards and apply spending rules. The system promptly generates relevant reports, easily compares datasets abd has a user-friendly dashboard that help traveling employees access information at a glance

What do you dislike most about this product?

Etta didn't have the exact package with all the integrations and customization we needed. We wanted a package that will streamline our operations without adjusting to pre-established processes

What recommendations would you give to someone considering this product?

If you don't have a well-oiled machine to manage your travel expenses, you have no way of knowing if your expenses are normal or not. Etta will undoubtedly bring cost savings, performance improvements, and a more transparent relationship within your company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lauren C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Surefire way to book flights, hotels and car

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

Etta maintains online records of receipts and bills thus making the claim settlement and reimbursement process easier for employees. It send alert notifications to notify us after auto-checking all travel expenses if any rule from the travel policy is violated

What is your favorite aspect of this product?

Etta offers reports and dashboards that give a consolidated view of total travel spending for a time period. I take a picture of the receipt as proof of purchase and the system captures the receipt and categorizes it automatically

What do you dislike most about this product?

Every transaction recorded should be automatically and instantly synced onto our existing accounting system to ensure data in the system is updated in real-time to reduce any payment delays

What recommendations would you give to someone considering this product?

Etta is a user-friendly business expense and travel software that maintains consolidated data and summarizes all reimbursements. It is made with the flexibility to customize travel policies, allocate travel funds and authorize expenditures on travel each travel

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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