What is Deem?
Deem’s solutions are designed for the way employees work and travel, and the way companies apply policy and control costs. Deem is built to help employees be more productive, solve problems on the fly, and focus on the job. Deem’s powerful platform allows travel managers to customize their travel program and service their travelers with ease. Etta is a travel management solution designed for large enterprises that need complex configurations to support both their employees and their company’s travel policies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDeem Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Deem.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
100 Plan to Renew
94 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Deem?
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Travel and Accommodation Booking
Savings Optimization
Self-Service
Expense Management
Risk Management
AI Driven Personalization
Notifications/Alerts/Updates
Sustainability Reports
Policy Configuration/Implementation
Itinerary Management
Rate Tracking
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Implementation
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Deem Reviews
George W.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2023
"It helps to streamline the travelling process."
Likeliness to Recommend
What differentiates Deem from other similar products?
The mobile apps that give travelers the ability to manage, book and expense their travel on the go. Therefore, employees can manage their travel and expenses even when they are away from the office.
What is your favorite aspect of this product?
I love that Etta helps me to automate the travel booking process for employees, giving them the ability to easily find and book flights, hotels and rental cars that align with our company's travel policies.
What do you dislike most about this product?
I find their customer support rather limited.
What recommendations would you give to someone considering this product?
It is a fantastic product that automates repetitive tasks like tracking expenses and booking travel which makes the process efficient and accurate.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Valerie O.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Wonderful filtering and sorting capabilities
Likeliness to Recommend
What differentiates Deem from other similar products?
Etta is compatible with a range of corporate expense systems. Combined with an intuitive interface and feature parity between web and app, Etta makes it easy for employees to book travel
What is your favorite aspect of this product?
Etta features that I find very convenient are the ability to manage travel from my work calendar and the filtering and sorting capability to find the right in-policy travel options faster
What do you dislike most about this product?
One of the aspects that I appreciate most is Etta’s steady innovation over the years. Etta is constantly evolving to make business travel better
What recommendations would you give to someone considering this product?
Etta offers advantageous merchant rates and air-travel flexibility, so it can help you consolidate expenses, negotiate better rates and ensure the secure arrival of employee
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Diego N.
- Role: Human Resources
- Industry: Shipping
- Involvement: End User of Application
Submitted Jan 2023
Great program!
Likeliness to Recommend
What differentiates Deem from other similar products?
Its super easy to work with, easy to addapt
What is your favorite aspect of this product?
The fast help from IT and helpdesk
What do you dislike most about this product?
Basically nothing, all help is there when needed
What recommendations would you give to someone considering this product?
GIve it a try, its worth it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
