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Deem Logo Award Winner Product Badge
Deem Logo Award Winner Product Badge
Deem

Deem

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Deem
8.1 /10

What is Deem?

Deem’s solutions are designed for the way employees work and travel, and the way companies apply policy and control costs. Deem is built to help employees be more productive, solve problems on the fly, and focus on the job. Deem’s powerful platform allows travel managers to customize their travel program and service their travelers with ease. Deem is a travel management solution designed for any size enterprise that need complex configurations to support both their employees and their company’s travel policies.

Company Details


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Awards & Recognition

Deem won the following awards in the Travel Management category

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Deem Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Deem.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Deem?

3% Negative
11% Neutral
86% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Travel and Accommodation Booking

94

Risk Management

91

Self-Service

91

Savings Optimization

90

Notifications/Alerts/Updates

89

Bank/Credit Card Integration

88

Itinerary Management

88

Expense Management

86

Mobile

86

Rate Tracking

86

Sustainability Reports

85

Vendor Capability Ratings

Average 88

Quality of Features

94

Usability and Intuitiveness

91

Ease of Data Integration

90

Business Value Created

89

Ease of Implementation

88

Breadth of Features

88

Ease of Customization

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

85

Deem Reviews

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Business travel on the go with Etta.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

George W.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

"It helps to streamline the travelling process."

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

The mobile apps that give travelers the ability to manage, book and expense their travel on the go. Therefore, employees can manage their travel and expenses even when they are away from the office.

What is your favorite aspect of this product?

I love that Etta helps me to automate the travel booking process for employees, giving them the ability to easily find and book flights, hotels and rental cars that align with our company's travel policies.

What do you dislike most about this product?

I find their customer support rather limited.

What recommendations would you give to someone considering this product?

It is a fantastic product that automates repetitive tasks like tracking expenses and booking travel which makes the process efficient and accurate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Valerie O.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Wonderful filtering and sorting capabilities

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

Etta is compatible with a range of corporate expense systems. Combined with an intuitive interface and feature parity between web and app, Etta makes it easy for employees to book travel

What is your favorite aspect of this product?

Etta features that I find very convenient are the ability to manage travel from my work calendar and the filtering and sorting capability to find the right in-policy travel options faster

What do you dislike most about this product?

One of the aspects that I appreciate most is Etta’s steady innovation over the years. Etta is constantly evolving to make business travel better

What recommendations would you give to someone considering this product?

Etta offers advantageous merchant rates and air-travel flexibility, so it can help you consolidate expenses, negotiate better rates and ensure the secure arrival of employee

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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