This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

CyberArk Software

CyberArk Privileged Access Manager

Composite Score

8.2 /10

CX Score

8.4 /10

58 Reviews Write a Review

What is CyberArk Privileged Access Manager?

The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets. Modernize your PAM program and provide defense-in-depth protection throughout your IT estate, in hybrid and multi-cloud environments. Explore new processes, policies, and controls to better reduce the risks of privileged access.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

CyberArk Privileged Access Manager won the following awards in the Privileged Access Management category

Filter By

0 Top Rated Capabilities

1 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Conflict Resolution

2023

CyberArk Privileged Access Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CyberArk Privileged Access Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

82 Plan to Renew

13
Since last award

83 Satisfaction of Cost Relative to Value

5
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CyberArk Privileged Access Manager?

9% Negative

7% Neutral

84% Positive

Pros

Security Protects
Inspires Innovation
Acts with Integrity
Respectful

Feature Ratings

Average 76

Agentless Deployment

APP to APP Password Management

Compliance Reporting

Just in Time Access (JIT)

Privileged Account Life Cycle Management

Local Account & Shared Account Administration

Account Vaulting

Reporting and Dashboards

Privileged Remote Access

Third Party Integrations OOTB

Privileged User Behavior Analytics

Vendor Capability Ratings

Average 75

Business Value Created

Ease of Data Integration

Vendor Support

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

CyberArk Privileged Access Manager Reviews

Abhishek S.

Role: Information Technology
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

privileged access management and security platform

Likeliness to Recommend

9 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

centralized secure storage of privileged accounts and credentials.

What is your favorite aspect of this product?

as a software engineer secure access to sensitive systems is ensured.

What do you dislike most about this product?

initial setup and policy configuration can be complex.

What recommendations would you give to someone considering this product?

suitable for software engineers who work on secure devops and production environments.

Pros

Continually Improving Product
Reliable
Enables Productivity
Unique Features

Ashish B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

Comprehensive Privileged Session Monitoring

Likeliness to Recommend

10 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

CyberArk PAM allows for recording and monitoring admin sessions.

What is your favorite aspect of this product?

I reviewed activities by viewing recorded sessions during a security audit.

What do you dislike most about this product?

Recording storage management had to be addressed.

What recommendations would you give to someone considering this product?

I would recommend setting a log retention policy first.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Fatema S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2026

Reliable Protection for Privileged Accounts

Likeliness to Recommend

8 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

From what I’ve seen while reviewing PAM solutions, CyberArk is well known for its strong focus on securing privileged credentials. It helps organizations control access to critical systems and keeps sensitive credentials protected through vaulting and monitoring features.

What is your favorite aspect of this product?

The credential vault and session monitoring features are very useful. They help ensure that privileged access is controlled and that admin activities can be tracked if needed.

What do you dislike most about this product?

The beginning setup is bit complex need to simplify.

What recommendations would you give to someone considering this product?

It’s important to first identify all privileged accounts and access workflows before deploying the solution.

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

Latest Research

CyberArk Privileged Access Manager

What is CyberArk Privileged Access Manager?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

CyberArk Privileged Access Manager Ratings

90 Likeliness to Recommend

1 Since last award

82 Plan to Renew

13 Since last award

83 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love CyberArk Privileged Access Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Agentless Deployment For SaaS PAM.

APP to APP Password Management Manages passwords for key applications via a secure, central location.

Compliance Reporting By design auditing reporting metrics data feature by industries/compliance e.g. SOC2, SOX, PCI DSS 3.2, HIPAA, NERC CIP, ISO 27001, etc.

Just in Time Access (JIT) Ability to assign dynamic privileges to accounts and assets to ensure identities only have the appropriate privileges when needed and for a limited time

Privileged Account Life Cycle Management Ability to manage the life cycle of privileged accounts IE. Provisioning/De-provisioning of Privileged Access, session management, etc.

Local Account & Shared Account Administration Automates rotation of password after each use for the most sensitive accounts, or for those accounts facing heightened security risk or compromise

Account Vaulting Provides one, unified, comprehensive solution to manage accounts for both human (privileged users) and non-person (application, machine, service account, etc.)

Reporting and Dashboards Able to see in one place all the privileged accounts across the environment.

Privileged Remote Access Controls and monitors privileged sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections

Third Party Integrations OOTB Integrates with leading IGA, CIEM, ITSM, CSPM, AM and SIEM solutions. Use of REST API's a benefit for easier integration.

Privileged User Behavior Analytics Tracks Groups, assesses, & reports on assets by IP range, naming convention, OS, domain, applications, business function, Active Directory, and more.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

CyberArk Privileged Access Manager Reviews

Abhishek S.

privileged access management and security platform

Likeliness to Recommend

Pros

Ashish B.

Comprehensive Privileged Session Monitoring

Likeliness to Recommend

Pros

Fatema S.

Reliable Protection for Privileged Accounts

Likeliness to Recommend

Pros

Most Popular CyberArk Privileged Access Manager Comparisons

Segura

Microsoft Entra ID

BeyondTrust

Delinea Secret Server

JumpCloud

ARCON PAM

Schedule Your Call

1
Since last award

13
Since last award

5
Since last award

Feature Ratings

Agentless Deployment

APP to APP Password Management

Compliance Reporting

Just in Time Access (JIT)

Privileged Account Life Cycle Management

Local Account & Shared Account Administration

Account Vaulting

Reporting and Dashboards

Privileged Remote Access

Third Party Integrations OOTB

Privileged User Behavior Analytics

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Vendor Support

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization