This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Creatio

Creatio Business Studio

Composite Score

8.3 /10

CX Score

8.8 /10

42 Reviews Write a Review

What is Creatio Business Studio?

Automate any internal processes – from document approval to collaboration on complex projects involving multiple teams. Creatio provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of industry best practices to ensure the maximum efficiency of business processes management at your organization.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Creatio Business Studio won the following awards in the Business Process Management category

Filter By

1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

1 Top Rated Features

2025

2 Top Rated Capabilities

2 Top Rated Features

2022

Creatio Business Studio Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creatio Business Studio.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

91 Plan to Renew

75 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creatio Business Studio?

0% Negative

4% Neutral

96% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Helps Innovate

Feature Ratings

Average 80

Process Management

BPM Workflow and Approvals

Form and Report Building

Knowledge and Document Management

Business Rules Management

Mobile

Process Modelling and Design

Deployment

Process Simulation and Execution

Collaboration

Process Monitoring and Optimization

Vendor Capability Ratings

Average 77

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Quality of Features

Business Value Created

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Creatio Business Studio Screenshots

Creatio Business Studio Downloads

Studio Creatio

Creatio Business Studio Reviews

Leope A.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2020

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates Creatio Business Studio from other similar products?

Very Creative and is very easy to use.

What is your favorite aspect of this product?

User-Friendly

What do you dislike most about this product?

So far, I have seen nothing.

What recommendations would you give to someone considering this product?

If you are looking for a reliable and easy to use Business Process Management Software then they are the best.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tony C.

Role: C-Level
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

This is a wonderful product

Likeliness to Recommend

3 /10

What differentiates Creatio Business Studio from other similar products?

The innovation

What is your favorite aspect of this product?

The connection and interface

What do you dislike most about this product?

I like everything

What recommendations would you give to someone considering this product?

Give it a try and see if you like it

Pros

Security Protects
Helps Innovate
Continually Improving Product
Reliable

Cons

Less Effective Service

Role: C-Level
Industry: Insurance
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted May 2020

Great product!

Likeliness to Recommend

5 /10

Pros

Trustworthy
Unique Features
Inspires Innovation
Caring

Creatio Business Studio

What is Creatio Business Studio?

Company Details

Need Assistance?

Awards & Recognition

Creatio Business Studio Ratings

80 Likeliness to Recommend

1 Since last award

91 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Creatio Business Studio?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Form and Report Building Includes building and layout capabilities for forms and reports; data from processes is automatically recorded and generated in a report.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Business Rules Management Ability to document, report on, and optimize business rules and configure the business rules engine.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Process Modelling and Design Includes visual process modeler using swim lane diagrams, event process chain view, and industry best practices (e.g., business process model and notation).

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Creatio Business Studio Screenshots

Studio Creatio

Creatio Business Studio Downloads

Studio Creatio

Creatio Business Studio Reviews

Leope A.

Fantastic Product

Likeliness to Recommend

Pros

Tony C.

This is a wonderful product

Likeliness to Recommend

Pros

Cons

Great product!

Likeliness to Recommend

Pros

Most Popular Creatio Business Studio Comparisons

CMW Platform

Airtable

Oracle Business Process Management

SAP Business Workflow

Pega BPM

Nintex Automation K2

Schedule Your Call

1
Since last award

Feature Ratings

Process Management

BPM Workflow and Approvals

Form and Report Building

Knowledge and Document Management

Business Rules Management

Mobile

Process Modelling and Design

Deployment

Process Simulation and Execution

Collaboration

Process Monitoring and Optimization

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Quality of Features

Business Value Created

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Ease of Data Integration

Breadth of Features