What is Creately?
Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCreately Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Creately.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
77 Plan to Renew
1
Since last award
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Creately?
Pros
- Reliable
- Enables Productivity
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sticky Notes
Multimedia Content
Record, Save, and Export Canvases
Screen Sharing
Infinite Canvas
Surveys and Polling
Role-Based Access
Annotation
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of Data Integration
Business Value Created
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Creately Screenshots
Creately Videos
Introducing Creately VIZ - AI-Powered Visual Intelligence to transform the way you work!
Creately | What's New - February 2024
Creately on Microsoft Teams | For a Single Source of Truth!
Context-specific-visuals
Connect-ideas-to-execution
Expose-client-specific-views
Creately Reviews
Bruce M.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Mar 2025
Fantastic product
Likeliness to Recommend
What differentiates Creately from other similar products?
The interface is friendly, scalable and allows the team to hand tasks in a very streamlined period. Allows tracking the employees status.
What is your favorite aspect of this product?
Ability to create processes that allows employees to upskill and also allows to work remotely.
What do you dislike most about this product?
The dashboard displace all the activities in all steps of the process,
What recommendations would you give to someone considering this product?
Offers easy to understand visual process guides.
Pros
- Reliable
- Effective Service
- Altruistic
- Includes Product Enhancements
Bineet B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Fantastic product!
Likeliness to Recommend
What differentiates Creately from other similar products?
It's uniqueness
What is your favorite aspect of this product?
Easy to use and ample amount of features
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Definitely recommending to everyone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bekwa U.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Creately did the job, I only needed better
Likeliness to Recommend
What differentiates Creately from other similar products?
Creately differentiates itself with its simplicity, ease of use and affordable pricing
What is your favorite aspect of this product?
My favorite aspect of Creately is the drag-and-drop interface
What do you dislike most about this product?
The most common dislike about Creately is its limited advanced features and customization options, which can make it less suitable for highly complex or visually intricate diagrams compared to competitors like Miro or Lucidchart.
What recommendations would you give to someone considering this product?
Start with the free plan
Pros
- Continually Improving Product
- Reliable
- Inspires Innovation
- Caring