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Compass

Composite Score
8.5 /10
CX Score
8.6 /10
Category
Compass
8.5 /10

What is Compass?

Compass is the #1 gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges the entire salesforce.

Company Details


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Awards & Recognition

Compass won the following awards in the Sales Compensation category

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Compass Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Compass.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Compass?

4% Negative
0% Neutral
96% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Pre-Built Incentive Plans

95

Adjustments & Clawbacks

95

Collaboration

95

Incentive Dashboards

90

Multi Currency

90

Regulatory Compliance and Audit

89

Data Integration

88

Reporting and Analytics

87

Commissions Management

87

Incentive Plan Designer

86

Vendor Capability Ratings

Average 85

Breadth of Features

88

Availability and Quality of Training

86

Ease of Implementation

86

Quality of Features

86

Ease of IT Administration

86

Vendor Support

84

Usability and Intuitiveness

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Ease of Customization

83

Compass Reviews

Michele A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Very useful product!

Likeliness to Recommend

10 /10

What differentiates Compass from other similar products?

it has great features and constantly improving!

What is your favorite aspect of this product?

Candidate engagement and real-time update if the system is down.

What do you dislike most about this product?

None as of this time.

What recommendations would you give to someone considering this product?

The Compass team is very easy to work with. This product has been helpful to me!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arpit D.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Good software for lean projects

Likeliness to Recommend

10 /10

What differentiates Compass from other similar products?

The structured & standardized solution to managing a large portfolio of improvement projects The ability for the project leader and team to access tools and training at the point of use and real-time The ability to access and pull all backend data for customized reporting on our execution performance The willingness and capability of Creato's team to deliver the solution we needed that aligns with our business's needs

What is your favorite aspect of this product?

I have been in search of a good audit system software that meets the needs of my agency's quality management program. After working with the COMPASS system for its functionality with performance improvement projects, I have also found that it has the capabilities to provide the support I need from beginning to end in the audit process, to include Corrective Action/Preventive Action (CAPA). COMPASS is easy to navigate and has plenty of customizable capabilities. I like the idea of having a "one-stop shop" for a total quality management system that allows audits, CAPA's, and performance improvement projects all in the same place.

What do you dislike most about this product?

I can't think of anything to dislike about COMPASS. Over the years I have been using it, there is constant innovation of features

What recommendations would you give to someone considering this product?

I've led multiple process improvement and business intelligence projects using this tool. It helps the team organize the goals of the project and capture the team's inputs as well as streamline decision making

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

PARVEEN G.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

ITS VERY GOOD PRODUCT AND EASY TO USE POINTS

Likeliness to Recommend

10 /10

What differentiates Compass from other similar products?

WE USE IT COMFORTABLY WITHOUT ANY HELP

What is your favorite aspect of this product?

EASY USE WE PAY ALL BILLS WHIT THIS

What do you dislike most about this product?

WE CAN NOT TRANSFER IN BANK ACCOUNT

What recommendations would you give to someone considering this product?

EVERYONE USE IT EASILY AND PURCHASE IT MANY THINGS

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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