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Clari

Clari Copilot

8.0 /10
Category
Clari Copilot
8.0 /10

What is Clari Copilot?

Clari Copilot is a conversational intelligence solution that is purpose-built for revenue teams. Clari Copilot’s (formerly Wingman) conversation intelligence platform gives reps and managers everything they need to compete fiercely, spot revenue leak, and close deals faster.

Company Details


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Awards & Recognition

Clari Copilot won the following awards in the Conversation Intelligence category

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Clari Copilot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Clari Copilot.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Clari Copilot?

0% Negative
4% Neutral
96% Positive

Pros

  • Performance Enhancing
  • Efficient Service
  • Respectful
  • Client's Interest First

Feature Ratings

Average 81

Call Recording

92

Manager Annotation and Feedback

83

Dashboards and Reporting

82

Pipeline Visibility

79

Artificial Intelligence Engine

79

Application Integration

78

Call Analytics

78

Audio Transcription

77

Conversation Coaching

77

Role-Based Access

76

Mobile Support

68

Vendor Capability Ratings

Average 80

Ease of IT Administration

88

Ease of Data Integration

87

Ease of Implementation

86

Usability and Intuitiveness

81

Quality of Features

81

Availability and Quality of Training

80

Business Value Created

80

Vendor Support

80

Ease of Customization

78

Breadth of Features

73

Product Strategy and Rate of Improvement

71

Clari Copilot Reviews

Ellen G.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Unlocking Sales Success

Likeliness to Recommend

9 /10

What differentiates Clari Copilot from other similar products?

Clari Copilot involves highly advanced in its features such as artificial intelligence and machine learning for the analysis of collaboration with aim to increase customer engagement.

What is your favorite aspect of this product?

By capturing the dialogues across multiple channels, Clari Copilot guides me to target customers' needs to get more productive outcomes. It has improved my sales strategies at large by streamlining the communication which enables me to refine the approach of my customer.

What do you dislike most about this product?

There is nothing to dislike about Clari, everything is going perfect.

What recommendations would you give to someone considering this product?

The aim of this platform is to give insight knowledge about customer demands to enable the organizations to formulate their future strategies according to them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Nicole P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great Tool for Learning

Likeliness to Recommend

9 /10

What differentiates Clari Copilot from other similar products?

Clari Copilot offers a broad range of tools to help with coaching and development, as well as analysis of your current sales pipeline and call strategy

What is your favorite aspect of this product?

I love the coaching pieces of the tool such as the scorecards, comments, deals dashboards, competitive tracking, topic trackers, etc.

What do you dislike most about this product?

Sometimes the admin side of the product can be a little finnicky.

What recommendations would you give to someone considering this product?

I would definitely recommend considering Clari Copilot if you are looking for a tool that will support your enablement initiatives at the organization

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Saves Time

Primo G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, and data and analytics are great.

Likeliness to Recommend

10 /10

What differentiates Clari Copilot from other similar products?

Clari Copilot has the ability to easily analyze the call and give recommendation what are the best next steps.

What is your favorite aspect of this product?

Recording it gives us the ability to check with the transcript option,

What do you dislike most about this product?

searching capabilities

What recommendations would you give to someone considering this product?

this will help the sales team to hit their target and analyze the call and give recommendation on what's the next step will be

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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