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Cisco Systems

Cisco SASE

Composite Score
8.7 /10
CX Score
9.2 /10
Category
Cisco SASE
8.7 /10

What is Cisco SASE?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


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Awards & Recognition

Cisco SASE won the following awards in the Secure Access Service Edge category

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Cisco SASE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco SASE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco SASE?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Enables Productivity

Feature Ratings

Average 81

Secure Web Gateway (SWG)

86

Enablement for Security Teams

85

Zero Trust

84

Viable Alternative VS Traditional MPLS

83

Network Sandboxes

83

Cloud Access Security Broker (CASB)

82

Web Application and API Protection (WAAP)

81

Firewall as a Service (FWaaS)

81

Remote Browser Isolation (RBI)

79

Data Analytics / BI / AI

79

SD-WAN

78

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

82

Business Value Created

82

Ease of Customization

80

Quality of Features

80

Ease of Data Integration

79

Ease of IT Administration

79

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Vendor Support

75

Cisco SASE Reviews

Freda H.

  • Role: Operations
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Cisco Umbrella secure access lessens complexity

Likeliness to Recommend

9 /10

What differentiates Cisco SASE from other similar products?

The security service team was a true asset it gave us an advantage point where the company spent less on specialized staffing, when operating in a secure digital environment was sought after they provided good advice to remedy problems before they began. Unified and enhance security functions were state of the art.

What is your favorite aspect of this product?

Lessening the complexity for the company major components exist when Intergrations, implementation of SASE into networks, infrastructure while attempting to meet requirements ask for by the organization that clearly has an outdated system which untimely needs additional testing, staffing resources with applicable skills, deployment and optimization to enhance features and teak capabilities.

What do you dislike most about this product?

The additional cost associated with the product and services which led to a reduction in formal training of team members and the cisco team client services are not always readily available when needed., plan in advance.

What recommendations would you give to someone considering this product?

The SD Wan and cloud firewalls with the unified, enhanced security features was worth the investment, conduct a comprehensive evaluation with use cases, ask about features not listed that are on your wish list expect cost savings by consolidating multiple system and tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Francisco P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Cybersecurity: Strategic Choice

Likeliness to Recommend

9 /10

What differentiates Cisco SASE from other similar products?

Cisco Umbrella's cloud-native architecture offers unparalleled scalability and performance, ensuring seamless protection across distributed networks. Its advanced machine learning capabilities enable proactive threat detection and efficient remediation, setting it apart from traditional security solutions.

What is your favorite aspect of this product?

The software's simple interface and central management console make it easy for IT teams to monitor and control security policies across the entire organization. Its seamless integration with existing infrastructure makes it simple to use.

What do you dislike most about this product?

While Cisco Umbrella is good at many things, its reporting could be better. More detailed and customizable reporting would provide deeper insight into network activities and security events, which would help with compliance and auditing.

What recommendations would you give to someone considering this product?

I've seen how Cisco Umbrella has helped our organization's cybersecurity. Its threat intelligence and filtering capabilities have helped us keep our data safe from cyber threats. The software's integration with our existing infrastructure has helped us move to a more secure and compliant environment. Umbrella's dashboard and real-time monitoring help our team make informed decisions and keep our business running smoothly. We're excited for more reporting capabilities, but Umbrella is already a great help.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Philip H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fortifying Our Mobile Frontier

Likeliness to Recommend

8 /10

What differentiates Cisco SASE from other similar products?

Cisco Umbrella is great at keeping users and locations safe. It's great that you can define security policies by identities, not locations. The Umbrella global backbone ensures consistent protection for internet activity.

What is your favorite aspect of this product?

Securing our mobile apps is crucial. Umbrella stops threats before they reach users by enforcing security at the DNS and IP layers. It can block bad sites before they reach users.

What do you dislike most about this product?

Umbrella's cloud-delivered model could add latency for mobile users in regions without global backbone peering points. Some apps need to be filtered on-site if they are very sensitive to latency.

What recommendations would you give to someone considering this product?

Today's employees demand seamless mobile access to digital products and services. But this makes our risk much bigger. Securing traditional office infrastructure is difficult enough. Mobile threats like risky WiFi, device compromises, and data leakage make it harder. Cisco Umbrella showed us a new way to provide security without affecting the mobile experience. Its smart proxy checks traffic for hidden threats, while dynamic filters block inappropriate content. Finally, we have the protection we need for our mobile-cloud transition.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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