What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCisco Jabber Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Cisco Jabber.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Fair
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Controls
Audio Conferencing VoIP
Instant Messaging
File Transfer
Facilitator Functions
Audio Conferencing Call in Bridge
Virtual Whiteboard
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Cisco Jabber Reviews
Aasif Shafi A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Feb 2023
Awesome Tool for communication
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco jabber enables us to communicate with our colleagues directly from our laptop, phone or desktop with out any hindrance.
What is your favorite aspect of this product?
The quick call connectivity and easy user interafce.
What do you dislike most about this product?
The stability must be improved as most of the times application got hanged and then at that we need to restart the application.
What recommendations would you give to someone considering this product?
One of the better Communication tool that every organization should consider because of the various number of features that it offers.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Warren R.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2023
User Friendly Messaging & Video Tool
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
What makes Cisco Jabber different from similar software is that its very user-friendly and has a simple user interface. It so simple to do what you need to do. It has a Secure file sharing and stored chat history with end-to- end encryption. You can Integrate Cisco Jabber with mobile devices and smart watches to forward calls and messages while on the ago you can also Arrange conference calls and meeting directly from calendar invites with Cisco Jabber integration with Google Calendar.
What is your favorite aspect of this product?
I like that Cisco Jabber is very easy to use. I like that it can be synced with CRM or Google if you want to make a call. I like that you are able to meet and share your screen on a call. It also offers Microsoft integration, which allows you to call contacts from your Microsoft contacts.
What do you dislike most about this product?
There is nothing about Cisco Jabber that I dislike
What recommendations would you give to someone considering this product?
I will recommend this software to any business as its a great communication tool, it helps keep employees in contact with each other through messaging and helps schedule meetings, and facilitates remote collaboration with screen sharing.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
shubham s.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Increases efficiency and production.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
I'm delighted we chose Cisco Jabber even though I did not. Zoom is the only other communication platform we utilise that is comparable to Cisco Jabber, and as many people are aware, the two have significant distinctions. Except for when we're speaking with people outside of our organization, Cisco Jabber allows us to do away with the majority of the requirement for Zoom.
What is your favorite aspect of this product?
I can make and take phone calls while in my workplace utilising my computer, my desk phone, and my office number. I can make and take phone calls using my office number while working remotely from my computer. The people I'm working with are aware of where I do my work.
What do you dislike most about this product?
More features needs to be introduced in video conferencing.
What recommendations would you give to someone considering this product?
Working from home has never been easier thanks to Cisco Jabber. Using the chat feature to communicate with the staff was more effective. We were able to utilise our laptops to make calls while corresponding with people outside of our company, saving us from having to use our mobile phones. Without Cisco Jabber, I'm not sure how working from home would have gone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing