What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Fair
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Controls
Audio Conferencing VoIP
Instant Messaging
File Transfer
Facilitator Functions
Audio Conferencing Call in Bridge
Virtual Whiteboard
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Cisco Jabber Reviews
Silvia C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Unified Communication Solution
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco provides the instant messaging, file attachments, audio and virtual calling features to its user. It is has the Blocking features that can be used to block the specific user and hides the user’s ID and other information’s from the blocked domain. Cisco has the Smartwatch compatibility and the meeting scheduling feature that also sends the participants the “Permission asking” notification before adding them to the meeting group. Recording the screen and screen sharing are also the most important feature that the platform have. Font’s sizes and colors can be changed easily to make the chats more fun.
What is your favorite aspect of this product?
Through this basic platform we can keep the online employee directory. Its features makes collaboration with other departments easy which can help in taking the solutions of the problems. It is easy find the coworker through the company directory listings. Cisco updates its features frequently which is a sign of a good developing
What do you dislike most about this product?
The program does not keep the full track of the chat/messages history which is a huge drawback. The screen sharing process at some points starts lagging, the connectivity is not stable. The platform is not iOS friendly as many iPhone users claims to have difficulty in logging in and the layout color fades after logging in. “File Transfer” feature of the app also has some intermittent issues that needs to be fixed
What recommendations would you give to someone considering this product?
In my opinion the Cisco Jabber is user friendly and has some expensive pricing which is affordable for the enterprises. The platform is ideal to get in contact with the co-workers, client or any other user.
Pros
- Efficient Service
- Saves Time
- Respectful
- Generous Negotitation
Savannah B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Effective Management
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber is way to communicate with team members via audio calls, video calls, and desktop sharing. Anyone can easily configure the software from the perspective of the user and admin. Furthermore, users can operate Cisco regardless of where they are. If you are using other Cisco products, there is good news for you; you can integrate Cisco Jabber with them.
What is your favorite aspect of this product?
It is a great software for those looking to integrate it with their smartphones. You can also customize it according to your own preferences and needs. Cisco Jabber also comes with an easy to navigate and user-friendly interface to ensure users can use its functions with ease.
What do you dislike most about this product?
Its license prices are quite expensive. For users also find it hard to switch between wired phones or headsets. Another downside of this software is its stability. Its stability immensely relies on your internet connection.
What recommendations would you give to someone considering this product?
Cisco Jabber offers project management features that make it easy to manage the tasks of projects. This software also lets you effortlessly communicate with your team members and keep a track of their performance and their activities.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
Christine J.
- Role: Vendor Management
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Mar 2022
"Best Tool For Your Communication Need"
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
It has the simplest GUI and user-friendly environment as compared to competitors.
What is your favorite aspect of this product?
It is easy to convert chats to audio or video call with just a click of a button.
What do you dislike most about this product?
It is difficult to refer to message which belong to prior chats.
What recommendations would you give to someone considering this product?
Highly recommends this tool for its great functionality and easy of use.
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful