What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Fair
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Controls
Audio Conferencing VoIP
Instant Messaging
File Transfer
Facilitator Functions
Audio Conferencing Call in Bridge
Virtual Whiteboard
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Cisco Jabber Reviews
Amol W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Easy to use,awesome product,fantastic results.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber Collaborate anywhere, on any device Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence.
What is your favorite aspect of this product?
Find the right people, see whether and how they’re available, and collaborate more effectively.
What do you dislike most about this product?
There is not much to mention here, with the change of look and feel that they are doing in the new version, the user experience will be similar to Webex Teams and this helps the adoption of the solution. Perhaps the only point to mention is that for some cell phones, the application makes them a little slower than normal.
What recommendations would you give to someone considering this product?
Go for it as its user friendly and a quality product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Justin R.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Oct 2022
Fantastic communication tool.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Availability on browser and mobile applications. Great for collaboration between users. Fantastic in placing and receiving calls.
What is your favorite aspect of this product?
Easy for users to use and configure. Enables text messaging between users. File sharing is a great aspect.
What do you dislike most about this product?
Improvement in the user interface and experience. More AI machine learning tools. Lack of the video calling feature.
What recommendations would you give to someone considering this product?
You need this tool for collaboration of projects between offices located in different locations.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Lakshita U.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Videoconference app - Jabber !
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber is mainly used for video conference as it is best in current market I feel. It provides good audio and video quality which helps in achieving great communication. It also allows users to collaborate by using its most reliable features. It can be used on both desktop and mobile application hence again it is very easily accessible.
What is your favorite aspect of this product?
There are lot of features I love to use on cisco jabber, one of them is videoconference as it not only connects people but also helps to collaborate and work together as if we are working side to side even, we are working remotely. It allows seamless integration with other cisco products. It also helps in managing your tasks and scheduling calls are also simple. Features like instant messaging, screen sharing, recording and many more helps in achieving good productivity and saves lot of efforts.
What do you dislike most about this product?
A feature where it saves all the conversation and don't allow to do it. Otherwise, it is the best application for collaboration.
What recommendations would you give to someone considering this product?
Cisco Jabber is best used for video conference meetings with no hindrances. Provide great benefits and features with quality support. I would definitely recommend everyone to use Jabber for collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing