What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Topic Generator
Article Summarizer
Style and Tone Suggestions
Multi-Language Support
Text Personalization
Long Form Content Generation
Customization
Templates
Integration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2025
Userability helpful
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anand Y.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2025
Its Keeps my conversations natural and related.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The strength of this model is that it remembers the direction and flow of the conversation building on previously shared information.
What is your favorite aspect of this product?
The tone and style remain consistent throughout the conversation making interactions feel human and natural.
What do you dislike most about this product?
When very long or complex content is presented previous context can become blurred.
What recommendations would you give to someone considering this product?
When the goal is to find new perspectives, develop ideas or think through a problem together
Pros
- Inspires Innovation
- Respectful
- Altruistic
- Includes Product Enhancements
Cons
- Less Transparent
- Leverages Incumbent Status
- Slower Product Innovation
Aromal R.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2025
Great Capabilities, Good Features, Mixed Value
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The main thing that deifferentiaties chatGPT is its speed. It is visibly faster than most of its competitors. Also it give almost accurate answers.
What is your favorite aspect of this product?
The favouite aspect of this is its speed and accuracy.
What do you dislike most about this product?
What i dislikes the most is the pricing of the product.
What recommendations would you give to someone considering this product?
This is VERY good product if you are seriously looking for productivity. Also if you have a bit much money to put in, you will get very amazing features from chatGPT.
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
