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Instructure

Canvas

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Canvas
8.6 /10

What is Canvas?

Whether your programs are designed for individuals or entire organizations, Canvas is your trusted partner in delivering impactful learning experiences. With Canvas, easily create, deliver, and sell courses, track progress with robust analytics, and seamlessly issue credentials. The platform combines self-paced lessons, live seminars, simulations, and more in a seamless online experience tailored for working adults.

Company Details


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Canvas Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canvas?

2% Negative
6% Neutral
92% Positive

Feature Ratings

Average 82

Online Learning

84

Content Management

83

Course Management

82

Assessments and Quizzes

81

Content Creation

81

Gradebook

81

Instructor Led Training

81

Analytics and Reporting

80

Student Collaboration

80

Classroom Management

79

AI capabilities for personalized learning and grading

75

Vendor Capability Ratings

Average 80

Canvas Reviews

John S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Promising, User-Friendly Tool with Room for Growth

Likeliness to Recommend

9 /10

What differentiates Canvas from other similar products?

Integrated Collaboration + Editing Canvas isn’t just a chatbot + prompt system. You get a dual-pane or workspace where text or code can be edited in place, with the AI acting like a teammate.

What is your favorite aspect of this product?

upload of lectures like video an aduio

What do you dislike most about this product?

interaction....... Integrated Collaboration + Editing

What recommendations would you give to someone considering this product?

User-Friendly Tool with Room for Growth

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Lana M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Clunky, But Does the Job for Higher Ed Course Mgmt

Likeliness to Recommend

9 /10

What differentiates Canvas from other similar products?

It's much more user-friendly than ClassIn, which I also use for my work for another employer.

What is your favorite aspect of this product?

I very much like how it allows the user to import existing content. I routinely teach the same class, term after term, and being able to import information from previous terms saves me a great deal of time and effort.

What do you dislike most about this product?

I find customer support for technical issues slow and rather unhelpful. I usually have to go to the internet and various educator forums to get quick, actionable responses.

What recommendations would you give to someone considering this product?

Not really suitable for one-on-one teaching--much better for classes offered through formal organizations, e.g. schools, universities, etc. For a private tutor, Canvas would be a bit of overkill.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time

Emmanuel O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

A need to tap into the limitless potential of AI

Likeliness to Recommend

10 /10

What differentiates Canvas from other similar products?

Intuitive User Experience - Canvas is widely recognized for its clean, user-friendly interface that requires less training than many competitors Open Architecture - The platform's extensive API capabilities and LTI integration support make it exceptionally adaptable and extensible Mobile-First Design - Canvas offers superior mobile apps and responsive design compared to many competitors, enabling true anytime, anywhere learning SpeedGrader Functionality - The innovative annotation and feedback tools streamline the grading process for instructors

What is your favorite aspect of this product?

The platform manages to provide a comprehensive set of teaching and learning tools while maintaining an intuitive interface that faculty, students, and staff can quickly learn to navigate.

What do you dislike most about this product?

There is no AI integration and, assistance

What recommendations would you give to someone considering this product?

If anytime, anywhere access is important for your students, Canvas's mobile-first approach provides significant advantages over less responsive competitors.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

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