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Calendly

Calendly

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Calendly
9.1 /10

What is Calendly?

Calendly is a hub for scheduling meetings professionally and efficiently, eliminating the hassle of back-and-forth emails so you can get back to work. Calendly is a powerful yet simple automated scheduling tool, takes the work out of connecting with others. Calendly uncomplicates scheduling by only offering times that work with your availability across all of your calendars.

Company Details


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Awards & Recognition

Calendly won the following awards in the Appointment Scheduling category

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Calendly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Calendly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Calendly?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 87

Scheduling Link Creation

89

Real-Time Calendar View

89

Calendar Integration

88

Automated Notifications

87

Availability Preferences

86

Mobile

84

3rd Party Integration

84

Customizable Branding

83

Payment Processing

82

Analytics and Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

87

Business Value Created

86

Quality of Features

85

Ease of Customization

84

Breadth of Features

84

Ease of IT Administration

84

Ease of Data Integration

83

Vendor Support

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Calendly Reviews

Sarah G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

A Tool Great for Scheduling

Likeliness to Recommend

8 /10

What differentiates Calendly from other similar products?

From my experience as a salesperson, Calendly differentiates itself with its intuitive interface and seamless integration options, which have greatly reduced the back-and-forth typically involved in scheduling. Its integration with tools like Zoom and CRM systems has also streamlined our workflow, making it easier to manage client interactions and follow-ups efficiently.

What is your favorite aspect of this product?

I love its seamless integration with CRM systems and communication tools like Zoom. This integration simplifies the scheduling process and allows me to automatically sync meetings and client information, saving time and ensuring that I stay organized and prepared for each interaction. It's been a game-changer for streamlining my workflow as a salesperson.

What do you dislike most about this product?

I honestly don't have any dislike for this product. It has been working well for me.

What recommendations would you give to someone considering this product?

For anyone considering Calendly, I recommend starting with the free plan to get familiar with the basic scheduling features and integrations. If you need more advanced customization, such as branding options or team scheduling capabilities, it's worth investing in one of the higher-tier plans to unlock those features. I'd also recommend someone to explore the integrations available, especially with CRMs and communication tools, to streamline your workflow and maximize the platform’s effectiveness in managing client meetings and follow-ups.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Easy to use scheduling tool

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Md M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2026

Effortless scheduling that saves time

Likeliness to Recommend

8 /10

What differentiates Calendly from other similar products?

Calendly stands out because it automates meeting scheduling with a clean, easy to use interface, syncing with multiple calendars to avoid conflicts and letting others book time without email back and forth. For DevOps standups, client demos, or Shopify team planning, it helps streamline coordination better than basic calendar invites. Its focus on simple booking links, round-robin scheduling, and timezone handling makes it smoother than many built in calendar tools.

What is your favorite aspect of this product?

My favorite aspect of Calendly is its smart, fully automated scheduling system that seamlessly syncs with your calendar and prevents double bookings. For DevOps teams, it makes organizing standups, incident reviews, or client calls much smoother without manual coordination. From a Shopify perspective, it’s great for booking client demos, onboarding calls, or support meetings because clients can simply pick an available time. Overall, it saves significant time, reduces confusion, and keeps workflows running smoothly.

What do you dislike most about this product?

What I dislike most about Calendly is that many of the most useful features (like customizable reminders, advanced scheduling rules, and team based booking options) are locked behind paid plans, which can feel limiting if you want more control without upgrading. Additionally, for complex team scheduling, it sometimes still requires manual tweaks or workflow adjustments.

What recommendations would you give to someone considering this product?

If you want a simple, reliable way to eliminate scheduling back-and-forth and easily let others book time with you, Calendly is a great tool that integrates well with multiple calendars and handles time zones smoothly. It’s especially useful for DevOps teams coordinating calls and Shopify store owners booking client meetings. Just be aware that advanced features like round-robin, custom reminders, and team scheduling may require a paid plan, so check whether the free version meets your needs before committing.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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