What is BigPanda?
Today, IT Ops, NOC, DevOps and SRE teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments, resulting in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation. BigPanda helps businesses prevent and resolve IT outages with their platform for Event Correlation and Automation, powered by AIOps, improving service availability, reducing costs, and giving their teams time back for digital transformation.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBigPanda Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on BigPanda.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigPanda?
Pros
- Fair
- Reliable
- Saves Time
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Change Control Automation
Security Operations Automation
Analyze Discovery Data
Analyze Activity Data
Performance & Capacity Management Automation
Explainable and Trainable Algorithms
Incident Management Automation
Data Visualization
Event & Alert Management Automation
Operational Task Automation
Problem Management Automation
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Breadth of Features
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
BigPanda Reviews
Rishab S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Great tool for aligning your incidents.
Likeliness to Recommend
What differentiates BigPanda from other similar products?
Aiops capabilities to align incidents from multiple tools is flawless.
What is your favorite aspect of this product?
Enrichment and correlation along with regex
What do you dislike most about this product?
lack of support for 2 way integration
What recommendations would you give to someone considering this product?
great tool of you wants a single console for all your alert incidents.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Effective Service
Deepak K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Great tool for correlation
Likeliness to Recommend
What differentiates BigPanda from other similar products?
Its capability to correlate alerts and reduce noise from different tools.
What is your favorite aspect of this product?
Integration with almost every tool and its ease of use.
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
Great tool for alert correlation and reducing the MTTD and MTTA for the SRE and application team.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Effective Service
Arsalan L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Easy to use
Likeliness to Recommend
What differentiates BigPanda from other similar products?
Easy integration
What is your favorite aspect of this product?
Easy to learn
What do you dislike most about this product?
Tags feature in the product
What recommendations would you give to someone considering this product?
Easy to use and implement
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Charges for Enhancements
