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BackupAssist 365 Logo Award Winner Product Badge
BackupAssist 365 Logo Award Winner Product Badge
Cortex I.T. Labs Pty Ltd

BackupAssist 365

Composite Score
8.3 /10
CX Score
8.6 /10
Category
BackupAssist 365
8.3 /10

What is BackupAssist 365?

Backup software that saves your servers from ruin. Never suffer from data loss ever again. Use BackupAssist to perform onsite and offsite backups to safeguard your servers.

Company Details


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Awards & Recognition

BackupAssist 365 won the following awards in the Email Backup category

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BackupAssist 365 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BackupAssist 365.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BackupAssist 365?

0% Negative
8% Neutral
92% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 81

User self service

85

Encryption

85

Compliance

85

Permissions Awareness

83

Mailbox Backup Restore

82

Media Support

82

Security

82

Legal Hold

80

Backup Archiving

80

Support for Backup Types

79

Granular Restore

79

Vendor Capability Ratings

Average 80

Product Strategy and Rate of Improvement

84

Ease of Implementation

81

Ease of Data Integration

81

Quality of Features

80

Ease of Customization

80

Breadth of Features

80

Availability and Quality of Training

80

Ease of IT Administration

80

Vendor Support

80

Business Value Created

80

Usability and Intuitiveness

77

BackupAssist 365 Reviews

swapnil s.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Protected at minimal price and stay risk free

Likeliness to Recommend

10 /10

What differentiates BackupAssist 365 from other similar products?

I didnt got chance to explore other similar product but with backup assist I assure that data gets protected and indeed easy affordable pricing of the product .

What is your favorite aspect of this product?

My most favourite is email backup and user friendly .

What do you dislike most about this product?

Not much i came through but yeah support service needs some scope of improvement .

What recommendations would you give to someone considering this product?

Go for it for sure if you are working in small scale company plus the costing of the product is really good.

Pros

  • Helps Innovate
  • Saves Time
  • Respectful
  • Client Friendly Policies

Manik K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Product is really great in keeping cyber risk free

Likeliness to Recommend

9 /10

What differentiates BackupAssist 365 from other similar products?

Provides great flexibility in terms of scheduling and its more of user friendly to use.

What is your favorite aspect of this product?

1.Cost effective 2. Security 3. Protects from cyber risks.

What do you dislike most about this product?

Didnt face any concerns as such but some of my teammates felt slowness at times during email backup.

What recommendations would you give to someone considering this product?

Surely recommended without any doubt in terms of user friendly ,genuine pricing and security pespective.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Kiran R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

High Data protection and backup at Optimal cost

Likeliness to Recommend

7 /10

What differentiates BackupAssist 365 from other similar products?

Backup Assist provides storage, protection and backup of all the data at the deep granular level. It archives the data into proper pockets. Moreover, it can backup anything right from a small file of few MBs to a large servers. Its cloud storage is secured and imparts protection from risky cyber-events.

What is your favorite aspect of this product?

An outstanding feature of the Backup Assist is its cost and the ability to provide a high degree of cyber resilience with robust back-up and recovery.

What do you dislike most about this product?

The application faces some slowness when large data is being backed up. Otherwise, no issues were found

What recommendations would you give to someone considering this product?

If any business is looking for a reliable and a cost-effective data back-up application with secured cloud and enhanced resilience from extreme cyber intervention, then Backup Assist will be the right option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements

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