Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Azure Virtual Desktop Logo Award Winner Product Badge
Azure Virtual Desktop Logo Award Winner Product Badge
Microsoft Corporation

Azure Virtual Desktop

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Azure Virtual Desktop
8.1 /10

What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

Filter By

Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

2% Negative
3% Neutral
95% Positive

Pros

  • Efficient Service
  • Helps Innovate
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 80

Delivery Optimization

100

Integration with ITSM and ITAM Tools

100

Integration with Event Monitoring Services

88

Integration with Security Management Tools

88

Integration with Endpoint Management Tools

88

Billing Optimization and Management

88

Secure Connectivity

87

Desktop Environment

85

Bulk Patching and Updates

81

Multi Tenant Architecture

80

Desktop Management

80

Vendor Capability Ratings

Average 78

Business Value Created

82

Quality of Features

81

Vendor Support

80

Ease of Customization

80

Ease of IT Administration

79

Usability and Intuitiveness

79

Breadth of Features

78

Ease of Data Integration

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Ease of Implementation

75

Azure Virtual Desktop Reviews

Ose U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Great Desktop Infrastructure solution!!

Likeliness to Recommend

8 /10

What differentiates Azure Virtual Desktop from other similar products?

AVD is the only solution that allows multiple users to share a single Windows 10/11 VM while maintaining separate sessions.

What is your favorite aspect of this product?

I think i love its auto scaling feature that allows you to allocate resources, This can serve to shutown unused virtual machines to reduce costs

What do you dislike most about this product?

This might sound generic but i dislike the costing, because this is based on the comoute and storage option of the Azure Virtual MAchine used to set it up.

What recommendations would you give to someone considering this product?

I would say you should have a good understanding of your workload and plan properly for cost optimization before deployment. You can also take advantage of Microsoft 365 offering that is integrated with it to enhance your productivity.

Pros

  • Security Protects
  • Reliable
  • Enables Productivity
  • Unique Features

Alaa B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Efficient & flexible: Azure VD Simplifies Remote w

Likeliness to Recommend

9 /10

What differentiates Azure Virtual Desktop from other similar products?

Flexible pricing options allow organizations to pay only for what they use

What is your favorite aspect of this product?

The ability to quickly provision and de-provision virtual desktops. Also Azure Virtual Desktop offers flexibility in terms of deployment options. It supports both Windows and Linux virtual desktops,

What do you dislike most about this product?

Network Dependency: The performance and user experience of Azure Virtual Desktop heavily rely on network connectivity. Users with limited or unreliable internet connections may experience latency or connectivity issues, impacting productivity and user satisfaction.

What recommendations would you give to someone considering this product?

Totally encourage any IT organization to utilize Azure VDI

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Best Feature best GUI

Likeliness to Recommend

10 /10

What differentiates Azure Virtual Desktop from other similar products?

Graphical User Interface

What is your favorite aspect of this product?

User Friendly UX/UI

What do you dislike most about this product?

So far no cons of Azure products

What recommendations would you give to someone considering this product?

Easy to manage in Large organizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Azure Virtual Desktop Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171