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Microsoft Corporation

Azure Virtual Desktop

Composite Score

8.0 /10

CX Score

8.3 /10

62 Reviews Write a Review

What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

Company Details

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Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

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2026 Emotional Footprint Champion

Latest Award, 2026

2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

7 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Contract Negotiation

2025

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

1 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Product Impact

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

3 Top Rated Features

2022

Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

2% Negative

3% Neutral

95% Positive

Pros

Efficient Service
Helps Innovate
Enables Productivity
Inspires Innovation

Feature Ratings

Average 81

Delivery Optimization

100

Integration with ITSM and ITAM Tools

Integration with Endpoint Management Tools

Billing Optimization and Management

Integration with Security Management Tools

Secure Connectivity

Desktop Environment

Bulk Patching and Updates

Integration with Event Monitoring Services

Desktop Management

Multi Tenant Architecture

Vendor Capability Ratings

Average 79

Quality of Features

Business Value Created

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Azure Virtual Desktop Reviews

Akash S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

Works really well

Likeliness to Recommend

8 /10

What differentiates Azure Virtual Desktop from other similar products?

Works really well for windows environment, accessible from anywhere and low latency due to Azure regions being widespread

What is your favorite aspect of this product?

low latency

What do you dislike most about this product?

the per unit pricing is on the expensive side

What recommendations would you give to someone considering this product?

Definitely go for it, since it is the best virtual windows solution out there

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Lisa Marie P.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Scalability

Likeliness to Recommend

9 /10

What differentiates Azure Virtual Desktop from other similar products?

Scalability

What is your favorite aspect of this product?

Scalability & update of hardware

What do you dislike most about this product?

Pricing & billing

What recommendations would you give to someone considering this product?

Profit margin needs to be flexible for the scaling

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Vanessa D.

Role: Sales Marketing
Industry: Energy
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jun 2025

My azure review

Likeliness to Recommend

8 /10

What differentiates Azure Virtual Desktop from other similar products?

It's more detailed

What is your favorite aspect of this product?

I love the complexity

What do you dislike most about this product?

It can be very confusing while using

What recommendations would you give to someone considering this product?

I would slightly recommend it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Azure Virtual Desktop

What is Azure Virtual Desktop?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

Azure Virtual Desktop Ratings

86 Likeliness to Recommend

96 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Azure Virtual Desktop?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Delivery Optimization The provider offers network optimization tools for improving the user's experience and for troubleshooting network issues.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Integration with Endpoint Management Tools The ability to manage the virtual desktops with an endpoint management tool such as ConfigMgr.

Billing Optimization and Management The provider offers capabilities to help IT departments control their spend on DaaS.

Integration with Security Management Tools The ability to manage the virtual desktops with security and vulnerability management tools.

Secure Connectivity Secure connectivity is upheld between the DaaS provider and the client interface and at the backend at the DaaS provider's facility, subject to service levels.

Desktop Environment The user has a near identical experience to a traditional computer running locally on a user’s computer with few differences.

Bulk Patching and Updates Updating operating system patches, security and anti-virus software in batch form to ensure that workstations are up-to-date, even when PC images are offline.

Integration with Event Monitoring Services The ability to monitor the DaaS environment for unauthorized changes.

Desktop Management IT can manage DaaS desktops like standard workstations and apply group policy based on the hostname of the DaaS instance or the user’s login credentials.

Multi Tenant Architecture DaaS providers will have multi-tenant architecture, where many virtual desktops, possibly from different DaaS customers, are hosted on the same infrastructure.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Azure Virtual Desktop Reviews

Akash S.

Works really well

Likeliness to Recommend

Pros

Lisa Marie P.

Scalability

Likeliness to Recommend

Pros

Vanessa D.

My azure review

Likeliness to Recommend

Pros

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1
Since last award

1
Since last award

Feature Ratings

Delivery Optimization

Integration with ITSM and ITAM Tools

Integration with Endpoint Management Tools

Billing Optimization and Management

Integration with Security Management Tools

Secure Connectivity

Desktop Environment

Bulk Patching and Updates

Integration with Event Monitoring Services

Desktop Management

Multi Tenant Architecture

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation