What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAWS Systems Manager Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on AWS Systems Manager.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Performance Enhancing
- Respectful
- Fair
- Over Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Integration
Cloud Analytics and Reporting
Capacity Management
Cloud Migration
Configuration Validation
Performance Monitoring Management
Application Release Automation
Orchestration and Workflow Management
Automatic Resource Scaling Elasticity
Cloud SLA Management Governance
Self Service Cloud Services
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
AWS Systems Manager Reviews
Uday A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
"Fantastic product!"
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
AWS Systems Manager stands out from other similar products by offering a unified interface to manage and automate operations across various AWS services, providing a centralized view of your infrastructure with deep integration into other AWS services, making it particularly efficient for managing complex cloud environments within AWS itself; unlike some competitors that might focus on more generic system management across different cloud providers or on-premises systems.
What is your favorite aspect of this product?
Native AWS integration: Seamless integration with other AWS services like EC2, S3, CloudWatch, allowing for streamlined management of your entire cloud infrastructure within a single console. Comprehensive operational visibility: Provides a unified view of operational data across different AWS services, enabling easier identification and resolution of issues. Extensive automation capabilities: Powerful automation features like run commands, state manager, and document creation for managing configurations and performing tasks across your fleet of instances.
What do you dislike most about this product?
Complexity: AWS's billing system can be complex, leading to unexpected costs. Learning curve: AWS can have a steep learning curve. Vendor lock-in: There can be vendor lock-in with AWS. Compliance and data privacy: There can be compliance and data privacy concerns with AWS.
What recommendations would you give to someone considering this product?
costly and if you were using can be coupled with AWS cloud
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
Abhishek M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Lots of options for each use case
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
other products doesn't provide such a wide range of options for using
What is your favorite aspect of this product?
good to use with multiple service integration
What do you dislike most about this product?
1. difficult to write custom run commands 2. patch manager doesn't notify for critical vuls
What recommendations would you give to someone considering this product?
1. write your own customized runbooks 2. never click on copy to new for running the same run command for other instances, it gives error as instances don't become healthy
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Includes Product Enhancements
Manikanta R.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2024
AWS Systems Manager: The Definitive Tool for Cloud
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
AWS Systems Manager stands out due to its seamless integration with other AWS services, providing a unified interface for managing AWS resources and on-premises servers. It offers robust automation capabilities, including Run Command, Patch Manager, and Automation, to streamline operational tasks. The service also includes advanced monitoring and troubleshooting tools, like OpsCenter and CloudWatch integration, which enhance visibility and control. Additionally, AWS Systems Manager supports hybrid cloud environments, making it a versatile solution for diverse IT infrastructures.
What is your favorite aspect of this product?
My favorite aspect of AWS Systems Manager is its robust automation capabilities. Features like Run Command, Patch Manager, and Automation streamline complex operational tasks, reducing manual intervention and improving efficiency. This automation not only saves time but also ensures consistency and reliability in managing and maintaining AWS resources and on-premises servers.
What do you dislike most about this product?
One aspect of AWS Systems Manager that could be improved is the complexity of its setup and configuration. For users new to the platform or without a deep understanding of AWS services, navigating the various features and settings can be challenging. Simplifying the initial onboarding process and providing more user-friendly documentation could help mitigate this issue.
What recommendations would you give to someone considering this product?
For organizations considering AWS Systems Manager, several key recommendations can streamline adoption and maximize its benefits. Firstly, it's crucial to conduct a thorough assessment of the organization's specific needs for cloud management and automation. This evaluation should encompass existing workflows, infrastructure, and operational requirements to determine how AWS Systems Manager can best support these processes. Investing in comprehensive training and education for the team responsible for utilizing AWS Systems Manager is essential.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity