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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

87

Workflow Management

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Reporting

83

Mobile Access

83

Budget Management

82

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Idrissa L.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Asana for HR tasks

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

what makes Asana stand out is its incredible flexibility. It’s not just for project management; the ability to customize workflows for HR-specific processes like onboarding or recruitment pipelines makes it invaluable.

What is your favorite aspect of this product?

If the finance team needs to approve a new role before recruitment starts, Asana ensures everyone knows what’s holding up the process.

What do you dislike most about this product?

I’ve had instances where my inbox was flooded with updates, some of which weren’t relevant. The tagging system also feels a bit clunky—if someone forgets to tag the right person, tasks can go unnoticed.

What recommendations would you give to someone considering this product?

Use it for a few core processes like recruitment or team training before expanding into broader HR workflows.

Pros

  • Reliable
  • Effective Service
  • Saves Time
  • Respectful

Gary A.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Healthy Workflow Habits with Asana

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Since adopting Asana, downtime in resolving IT tickets has decreased because everyone knows exactly what to do and when. Communication silos have also broken down; our network engineers and clinical staff now have a shared platform to track requests and provide updates. This level of visibility keeps everyone accountable and fosters a sense of collaboration that wasn't there before.

What is your favorite aspect of this product?

One thing I’ve grown to love is the automation rules. Setting up triggers for recurring IT maintenance tasks—like checking system updates every month or verifying endpoint security—has saved me hours of manual reminders. It’s not just about saving time; it’s about the peace of mind that comes with knowing nothing is left undone, especially in a field where oversight can have real consequences.

What do you dislike most about this product?

the reporting features.

What recommendations would you give to someone considering this product?

If you’re in IT and juggling multiple tasks, I’d recommend Asana without hesitation. It’s intuitive for both tech-savvy staff and those who just need a basic to-do list. Adding stronger data insights would make it flawless, but even as it stands, it’s an essential tool that keeps our workflows healthy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ritanshu K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Powerful insights with user-friendly design.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana stands out from other project management tools due to its: 1. **User-Friendly Interface**: Easy to navigate. 2. **Flexible Task Management**: Multiple project views available. 3. **Customizable Workflows**: Tailored templates and automation. 4. **Integration Capabilities**: Works with various tools. 5. **Collaboration Features**: Enhances team communication. 6. **Advanced Reporting**: Robust tracking and analytics. These features create a versatile and collaborative workspace.

What is your favorite aspect of this product?

My favorite aspect of Asana is its **user-friendly interface**. It makes project management accessible for teams of all sizes, allowing users to easily navigate and collaborate without a steep learning curve. This intuitive design, combined with customizable workflows, empowers teams to tailor their projects effectively and stay organized.

What do you dislike most about this product?

One of the main drawbacks of Asana is that its advanced features, such as reporting and automation, can be limited in the free version. This may require teams to upgrade to a paid plan for full functionality, which can be a barrier for smaller teams or organizations with tighter budgets. Additionally, some users find that managing larger projects can become overwhelming due to the number of features and options available.

What recommendations would you give to someone considering this product?

If you're considering Asana, start with the free trial to explore its features and determine if it fits your team's needs. Utilize templates to streamline project setup, and encourage collaboration through comments and project updates. Investing in training can help your team maximize the use of advanced features. Finally, assess your specific requirements to decide if a paid plan is necessary for your organization. This approach will ensure you get the most out of Asana.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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