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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

83

Mobile Access

83

Document Management

83

Hierarchical Task Management

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of Customization

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Avi M.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Features don't disappoint, but Smartsheet wins.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana was the best in class until Smartsheet was out in the market.

What is your favorite aspect of this product?

It has everything you need.

What do you dislike most about this product?

Nothing really, but Smartsheet can win over all the customers.

What recommendations would you give to someone considering this product?

Try Smartsheet.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mahesh J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2026

Powerful Project Organizer That Grows With Team

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

What really sets Asana apart and makes different from other project management tools is how it balances structure with flexibility. Unlike some tools that are very rigid (forced workflows) or too loose (just a list with no real tracking), Asana lets you organize work in multiple ways boards, timelines, lists, calendars so teams can choose what works best for them. That makes it feel less like you’re shoehorning your process into the software and more like the software actually adapts to how you work. It’s not always the simplest tool at first glance, but once you get past the initial learning curve.

What is your favorite aspect of this product?

My favorite thing about Asana is how it keeps everything organized without feeling overwhelming and I love that I can see my tasks in a list, on a calendar, or on a board depending on what I’m working on switching views is seamless. It makes juggling multiple projects way easier, and I never feel like I’m missing a deadline. I also really appreciate the way collaboration is built in. Tagging teammates, leaving comments, and attaching files directly to tasks makes communication super clear.

What do you dislike most about this product?

The thing I dislike most about Asana is that it can feel a bit overwhelming when you first start using it. There are so many features, views, and settings that it takes a while to figure out the best way to structure projects without overcomplicating things. For someone new, it’s easy to get lost in all the options, as it seems bit complicated. Another downside is that some of the more advanced features, like timeline dependencies or workload management, are locked behind paid plans.

What recommendations would you give to someone considering this product?

If someone is thinking about using Asana, I’d recommend starting with a clear idea of how you want to organize your work before jumping in. Take some time with the free plan to play around with different views list, board, and calendar to see what makes sense for your team’s workflow. Setting up a simple project first and inviting a few teammates can help you understand the basics without getting overwhelmed by all the bells and whistles.be honest about how much structure you need. Asana shines when you use it consistently, so having a basic plan for how tasks are named, how due dates are set, and how people check in can make a big differnce

Pros

  • Continually Improving Product
  • Enables Productivity
  • Caring
  • Saves Time

Dalycia M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Enhances Project Manager

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

With Asana, project and task management are simple and straightforward. Am able to view more than one project at the same time which helps reduce the travel time and cost. The platform also supports repetitive task and workflow automation for efficient and accuracy.

What is your favorite aspect of this product?

Offers an ease of use due to ease of dashboard navigation. Creating of tasks and tracking is also easy.

What do you dislike most about this product?

Since the platform has many capabilities and functions, new user find it challenging.

What recommendations would you give to someone considering this product?

Asana is worth investing due to its capability and efficiency in project and task management. You are able to create and track project and tasks.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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