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Appian BPM Suite Logo Award Winner Product Badge
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Appian

Appian BPM Suite

Composite Score
8.7 /10
CX Score
9.2 /10
Category
Appian BPM Suite
8.7 /10

What is Appian BPM Suite?

All businesses have one thing in common. They're all different. Different plans. Different processes. Different cultures. Be better at being different with Appian. Use market-leading BPM Software to design, execute, manage, and optimize your processes so you can be better at what makes you truly stand out.

Company Details


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Awards & Recognition

Appian BPM Suite won the following awards in the Business Process Management category

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Appian BPM Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian BPM Suite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian BPM Suite?

0% Negative
2% Neutral
98% Positive

Pros

  • Friendly Negotiation
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 83

BPM Workflow and Approvals

89

Business Rules Management

84

Deployment

84

Process Modelling and Design

84

Process Management

82

Form and Report Building

82

Knowledge and Document Management

82

Collaboration

82

Analytics and Reporting

82

Mobile

81

Process Simulation and Execution

81

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Ease of IT Administration

85

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

82

Business Value Created

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Vendor Support

78

Usability and Intuitiveness

77

Appian BPM Suite Reviews

ankit p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Excellent customer service

Likeliness to Recommend

8 /10

What differentiates Appian BPM Suite from other similar products?

It has phenomenal customer service that is very professional and can solve most of the problems. Secondly, it provides reports for analysing business data.

What is your favorite aspect of this product?

Its customer service is definitely a plus. It is also easy to integrate with many services and usually integration is hassle free. It requires low code for making different business apps and allows for faster development due to its drag and drop interface.

What do you dislike most about this product?

It offers low customisability outside the drag and drop interface and it is very hard to edit the apps and improve UX/UI individually if one wants to. Its DBMS is outdated and has little to no support for newer languages.

What recommendations would you give to someone considering this product?

I would recommend this software.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Mohr C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Workflow automation

Likeliness to Recommend

10 /10

What differentiates Appian BPM Suite from other similar products?

The dynamic upgrade of the process model is not that complicated.

What is your favorite aspect of this product?

Integrate data from different source systems to build actionable information

What do you dislike most about this product?

In some places, the presentation of information is crude.

What recommendations would you give to someone considering this product?

Appian is well suited as a business process management tool.If you have a business process that has to be done by a particular set of users in a particular order, then these are the highlights of Appian.

Pros

  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation
  • Acts with Integrity

victor t.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

develop unique applications thanks to Appian.

Likeliness to Recommend

10 /10

What differentiates Appian BPM Suite from other similar products?

Appian far surpasses its competitors in the speed of creating applications, developing them now is very easy, the ease of developing business processes and configuring them at your convenience is a unique alternative and is more powerful than its competitors.

What is your favorite aspect of this product?

What I like the most about Appian BPM Software is the speed at which applications are developed, this software is the most powerful on the market, as if that were not enough, it helps you address business problems and then collect all that information and help solve all business problems.

What do you dislike most about this product?

Appian BPM Software has met and continues to exceed all my expectations, it has had no problems developing the applications that my company needs. it's great.

What recommendations would you give to someone considering this product?

strengthen and promote business growth are the main features of Appian BPM Software. I recommend all your services. it is a spectacular and very useful tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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