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Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Amazon EC2
9.0 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Respectful

Feature Ratings

Average 85

Load Balancing

88

Cloud Integration

87

Capacity Management

87

Systems Performance Management

86

Cloud Backup

86

Access Management

86

Data Migration

86

Encryption and Decryption Support

85

Service Desk Integration

85

Regulatory Compliance

84

Analytics and Reporting

84

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Quality of Features

86

Ease of IT Administration

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Ease of Customization

84

Vendor Support

83

Availability and Quality of Training

83

Amazon EC2 Reviews

Londyn P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Excellent cloud service

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Its wide selection of instances makes this product the most suitable solution for businesses and industries that contact us to carry out a cloud migration. Thanks to its variety of selections, it allows us to find and put together a customized instance for each client.

What is your favorite aspect of this product?

High availability without a doubt. We can access an instance a few minutes after making the payment and start customizing it. Another aspect to highlight is the navigation within the interface, which is very pleasant.

What do you dislike most about this product?

It is a service that is not updated, it remains as it came out. Logs and APIs are needed to make it more attractive and desirable, especially considering the prices they charge.

What recommendations would you give to someone considering this product?

There is a lot of hype and myths surrounding Amazon's EC2. I encourage you to continue investigating and see if this really is the solution for your company or business. I also encourage you to consult with experts on the subject.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Vishal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Security makes it a popular choice for businesses

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Due to its extensive scalability, flexibility and integration with other AWS offerings.

What is your favorite aspect of this product?

Global reach

What do you dislike most about this product?

Would like to see more upgrades

What recommendations would you give to someone considering this product?

Go for it

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Sufiyan K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

Powerful and customizable compute service

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Wide variety of instance types optimized for different workloads (compute, memory, GPU, etc.) High scalability with the ability to quickly scale resources up or down Pay-as-you-go pricing model with multiple cost optimization options

What is your favorite aspect of this product?

Flexibility to configure and manage virtual servers based on specific needs Easy scalability to handle varying workloads Reliable performance and uptime

What do you dislike most about this product?

Pricing can become complex and difficult to predict Requires technical knowledge to set up and manage efficiently Managing instances manually can be time-consuming without automation

What recommendations would you give to someone considering this product?

Use cost-saving options like Reserved or Spot instances where applicable Implement automation (Auto Scaling, scripts) to reduce manual effort Secure instances properly using IAM roles and security groups

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Most Popular Amazon EC2 Comparisons

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