What is Amazon EC2?
Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAmazon EC2 Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Amazon EC2.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon EC2?
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Load Balancing
Cloud Integration
Capacity Management
Systems Performance Management
Cloud Backup
Access Management
Data Migration
Encryption and Decryption Support
Service Desk Integration
Regulatory Compliance
Analytics and Reporting
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Availability and Quality of Training
Amazon EC2 Reviews
Londyn P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Excellent cloud service
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Its wide selection of instances makes this product the most suitable solution for businesses and industries that contact us to carry out a cloud migration. Thanks to its variety of selections, it allows us to find and put together a customized instance for each client.
What is your favorite aspect of this product?
High availability without a doubt. We can access an instance a few minutes after making the payment and start customizing it. Another aspect to highlight is the navigation within the interface, which is very pleasant.
What do you dislike most about this product?
It is a service that is not updated, it remains as it came out. Logs and APIs are needed to make it more attractive and desirable, especially considering the prices they charge.
What recommendations would you give to someone considering this product?
There is a lot of hype and myths surrounding Amazon's EC2. I encourage you to continue investigating and see if this really is the solution for your company or business. I also encourage you to consult with experts on the subject.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Vishal R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Security makes it a popular choice for businesses
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Due to its extensive scalability, flexibility and integration with other AWS offerings.
What is your favorite aspect of this product?
Global reach
What do you dislike most about this product?
Would like to see more upgrades
What recommendations would you give to someone considering this product?
Go for it
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Sufiyan K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Apr 2026
Powerful and customizable compute service
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Wide variety of instance types optimized for different workloads (compute, memory, GPU, etc.) High scalability with the ability to quickly scale resources up or down Pay-as-you-go pricing model with multiple cost optimization options
What is your favorite aspect of this product?
Flexibility to configure and manage virtual servers based on specific needs Easy scalability to handle varying workloads Reliable performance and uptime
What do you dislike most about this product?
Pricing can become complex and difficult to predict Requires technical knowledge to set up and manage efficiently Managing instances manually can be time-consuming without automation
What recommendations would you give to someone considering this product?
Use cost-saving options like Reserved or Spot instances where applicable Implement automation (Auto Scaling, scripts) to reduce manual effort Secure instances properly using IAM roles and security groups
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features