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Adobe Experience Manager
8.0 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.

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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Experience - Enterprise category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

85 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative
8% Neutral
89% Positive

Pros

  • Reliable
  • Security Protects
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Content Repository

84

Standard Templates

84

Web Publishing Capabilities

83

Analytics and Reporting

83

Multi Channel Support

83

Content Security

83

Social Media Integration

82

E-Commerce Integration

81

Digital Asset Management

81

Management Interface

80

Translation Facilitation

79

Vendor Capability Ratings

Average 80

Product Strategy and Rate of Improvement

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Business Value Created

82

Ease of Implementation

81

Breadth of Features

80

Vendor Support

79

Usability and Intuitiveness

79

Ease of Data Integration

78

Ease of IT Administration

77

Adobe Experience Manager Reviews

Joel J.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product for large enterprise

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

The scalability and ease of usage across multiple stakeholders differentiates AEM from other products in the market. Not to mention the full Adobe suite on offer including Analytics

What is your favorite aspect of this product?

Analytics from the AEM

What do you dislike most about this product?

UI is not easy for beginners.

What recommendations would you give to someone considering this product?

Use it only if your business is running at a large scale that requires such an advanced product as AEM

Pros

  • Reliable
  • Trustworthy
  • Transparent
  • Security Protects

Leah T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Great Product!

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

The usability around website creation and management is much easier and quick to implement. Its integration with other tools/applications is amazing!

What is your favorite aspect of this product?

The responsive pages are straightforward to create. AEM is also easy to integrate with other tools for reporting, analysis, spell check, and broken link corrections/reporting. This software is always very consistent in updates.

What do you dislike most about this product?

The ability to learn about the new product. It would be helpful to have more introduction tools and videos without having to connect with customer service, although they are great to work with!

What recommendations would you give to someone considering this product?

There are no recommendations for becoming familiar with the software and learning over time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nisha S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Adobe experience manager - vast product

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

Its part of bigger adobe marketing cloud and they have a complete umbrella of products to suit all type of needs.

What is your favorite aspect of this product?

intuitive interface, transforming content creation and management into an enjoyable experience. its ability to spread and deploy across multiple channels while diving deep into analytics.

What do you dislike most about this product?

Kind of tight coupling with Adobe. If you want to use Google, IBM products in between the suite. its complicated to have things as plug and play. Licensing cost is on higher side.

What recommendations would you give to someone considering this product?

If you have budget, go for AEM. they have all the features you need. Adobe being a big player has standard products but remember customisations are tricky and costly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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