Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Appreciates Incumbent Status

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

84

Application Share

83

Audio Controls

83

Screen Share

82

Keyboard Mouse Control

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

82

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of IT Administration

80

Ease of Data Integration

80

Vendor Support

78

Adobe Connect Reviews

Olivia B.

  • Role: Operations
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Coordinate, Mix, and Inspire using Adobe Connect

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is now a technology that has enabled us to organize and join in web meetings, conversations, and online learning. It provides excellent functions that have enabled us to collaborate in a timely way. I appreciate it because it is skillful, safe, and efficient, with simple action and connections. The visually appealing interface provides end-to-end efficiency from High-def video material without delays or glitches, making it perfect for organizing immediate conferencing in a visually appealing and effective way.

What is your favorite aspect of this product?

Adobe Connect is now a technology that has enabled us to organize and join in web meetings, conversations, and online learning. It provides excellent functions that have enabled us to collaborate in a timely way. I appreciate it because it is skillful, safe, and efficient, with simple action and connections. The visually appealing interface provides end-to-end efficiency from High-def video material without delays or glitches, making it perfect for organizing immediate conferencing in a visually appealing and effective way.

What do you dislike most about this product?

It just lacks certain fundamental features that other programmes offer, such as the ability to share cams with more than 50 participants without compromising with app performance. To use it, one should be connected to their network. It is extremely laggy and does not work correctly with Wi-Fi or Android devices.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect because it is a genuine meetings and conferences tool that assures security and secrecy; it is a proven solution perfectly and delivers fantastic results for our company. I recommend it because it is a software that helps to access to any location on the planet and exchange HD definition audio / video displays without pauses or limitations.

Pros

  • Trustworthy
  • Saves Time
  • Fair
  • Security Protects

Rodrigo R.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great software, when it works! Normally it doesn't

Likeliness to Recommend

7 /10

What differentiates Adobe Connect from other similar products?

Customization, you can set your classroom the way you like. You can add more customizable pods.

What is your favorite aspect of this product?

Customization.

What do you dislike most about this product?

Reliability

What recommendations would you give to someone considering this product?

If you don't have another options available, use Adobe Connect.

Pros

  • Unique Features
  • Security Protects

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Less Productive

Kennedy J.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Organize, Integrate, and Influence with Adobe Conn

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is a tool that has allowed us to initiate or participate in web conferences, discussions, and discover with e-learning. It has great functionalities that has allowed us to work collaboratively in timely manner. I admire it since it is skilled, protected, and productive, with easy action and connectivity. The aesthetically appealing interface delivers end-to-end performance from HD video content without pauses or slowdowns, making it ideal for scheduling instant conference calls in an appealing and efficient manner.

What is your favorite aspect of this product?

Adobe Connect offers me with services and options that are tailored to my specific requirements. It is a videoconferencing and actual meeting tool that operates with transparency and full potential; its optimum functioning is from inception to final and it doesn't throw mistakes or complaints; it works flawlessly without faults.

What do you dislike most about this product?

It simply lacks some basic functionalities that other applications provide, such as the way to share cameras with over 50 people without interfering with application efficiency. To utilize it, one must be hooked into their router. It doesn't operate properly using Wi-Fi or android platforms, and it's really sluggish.

What recommendations would you give to someone considering this product?

I suggest Adobe Connect as it is a true meetings and conferencing application that ensures safety and confidentiality; it is a solution that works flawlessly and produces excellent outcomes for our firm. I suggest it since it is application that allows us to connect to any area of the globe and share HD resolution voice / video screens without interruptions or constraints.

Pros

  • Reliable
  • Caring
  • Respectful
  • Client Friendly Policies

Most Popular Adobe Connect Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171