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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Appreciates Incumbent Status

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

84

Application Share

83

Audio Controls

83

Screen Share

82

Keyboard Mouse Control

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

82

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of IT Administration

80

Ease of Data Integration

80

Vendor Support

78

Adobe Connect Reviews

Jessica J.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Adobe connect- web conferencing system

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It provides secure online meetings, training and webinar that any one can access easily. Moreover, there is no need to offer any payment for the 30 days free trial. In addition to this, it is easy to communicate with each other using this app.

What is your favorite aspect of this product?

Adobe connect is very simple to use. It provides you an easy way to connect and attend remote sessions from both your mobile and desktop. It also provides you a secure system to participate in live sessions and download files .

What do you dislike most about this product?

For your security it depends on the safety of your system. Another downfall is that you can't invite someone who do not use adobe connect. It doesn’t have any private chat option. There might be some audio quality problems too.

What recommendations would you give to someone considering this product?

Like other video conferencing app Adobe connect is also simple and easy to use. It posses adequate features to meet your needs. It is recommended to you to use Adobe connect for your personal use.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Caring

brianna o.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A Perfect Web Conferencing Platform

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It allows users’ to share their screen as well as see the screen of admin. It gives users’ and the admin as well to record the meeting. It contains many presentation features which help users’ to create presentations in different modes. The price of this platform is very low which is quite beneficial for the users’. It is an effective tool.

What is your favorite aspect of this product?

The interface is user-friendly. It is simple and easy to use and learn. The feature of links and document sharing is helpful and useful. This application is quite flexible and by using this users’ can interact with each other.

What do you dislike most about this product?

It contains no offline features. By this, users’ cannot utilize their work and edit when there is no internet connection. It also contains connectivity issues when logging in. The video quality is not high as compared to other applications.

What recommendations would you give to someone considering this product?

This platform not only allows users’ to chat with other people in the meeting but options like raise hand, applaud, and thumbs up. These represent several different things like when a user wants to ask a question, he raises hand. This is a great feature which provides ease to the users’.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lisa J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Adobe Connect, Live interactive online conference.

Likeliness to Recommend

7 /10

What differentiates Adobe Connect from other similar products?

The adobe connect allows different files to be uploaded and than to be fetched by group members. It provides the feature of attendance reporting that provides the list of the users who attended the webinar, training or meeting

What is your favorite aspect of this product?

The Adobe Connect gives the full access to the participants to participate in polls simulation and quizzes along with the trainings and meetings. There is a leverage of making a custom pods depending in the need of a meeting whether it is for Q/A pods, audios or videos etc. No new plug-ins are required to share the variety of content if any of the user uses Adobe Flash Player.

What do you dislike most about this product?

It requires a good internet connection to get started. The Adobe Connect glitches frequently while sharing the screen. It does not allow to connect with other platforms until the user has the account in Adobe Connect.

What recommendations would you give to someone considering this product?

It is considered to be an ideal platform for the group meetings, webinar and trainings. This software is a jack of all. Business who wants to save money from conducting seminars and training physically, can do it remotely now.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

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