Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Appreciates Incumbent Status

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

84

Application Share

83

Audio Controls

83

Screen Share

82

Keyboard Mouse Control

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

82

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of IT Administration

80

Ease of Data Integration

80

Vendor Support

78

Adobe Connect Reviews

Annika L.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Adobe connect is very helpful for business.

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

It’ nice having breakout rooms and switch between them; permits for larger flexibility and therefore the ability to connect one on one. It’s nice to be able to share documents, however if we could write about the screenshare that might even be useful.

What is your favorite aspect of this product?

The share screen feature is great. Also, i really like however you’re able to share documents and whiteboards, in addition as links and documents. I exploit the chat feature for all of my classes and find it terribly helpful. I believe that it’s simple for my end users to attach into the classroom using the links. I post the link when I create the category in my LMS. I really like the file share feature and i love that i may also share an internet link. I favor that i’m able to have multiple chat and polling windows open at a similar time. I realize this program simple to use and i assume my end users also find it easy to use.

What do you dislike most about this product?

Drawing tools functionality is expanded in conjunction with writing symbols in textboxes. I can’t understand also why the scrolling feature is disabled once the drawing toolbar is present. I would like there’s also more ability to control image files a bit like PDF.

What recommendations would you give to someone considering this product?

It’s undoubtedly a helpful tool. Takes time to get used to it however it can facilitate your organization. There are details that require fixing, but if you can be patient it is comparatively simple to use.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Fabby J.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Solution for training and mobile learning

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It is a videoconferencing solution for online courses, meetings and webinars unlike other option being web-based platform allowing to host and attend virtual meetings.

What is your favorite aspect of this product?

It offers plans for enterprise specific needs. Enterprise needs to contact sales team.

What do you dislike most about this product?

During the session sometimes it is experience that the video or audio stops , which is annoying for the presenter as well as audience.

What recommendations would you give to someone considering this product?

Its a good option for enterprises ,for individual its bit expensive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeanne A.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Adobe Connect, An amazing platform to use

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It is to provide remote training via breakout sessions that simulate in-person training sessions. extremely beneficial to our Management Training Program and remote New Hire Recruitment. It was great to be permitted to personalize director. There were several listeners and make the presenter informed of what the crowd was discussing. we moved to Adobe Connect and became allowed to complete all of our meetings and pieces of training with it. The session more participatory and enjoyable.

What is your favorite aspect of this product?

I believe it is safe because the host manages all of the stuff that members may see. data is excellent. The option to pre-load breakout sessions with the data necessary for attendees is the finest aspect of Adobe Connect which may not be accessible to others. I've never encountered another tool that permits users to pre-load data as Adobe Connect. Additionally, we may alter and relocate pods to tailor our participant's experience. Lastly, the host sections provide a staging place for any documents, videos, or other items that the presenter may require during the meeting.

What do you dislike most about this product?

Whenever I get removed, the presenter has to welcome me and reconnect me, particularly if we use a breakout space for each meeting. The presenter on-time throughout breakout meetings. Several times when in an Adobe Connect meeting, the voice or the host's video has ceased operating, resulting in a disappointing experience for both attendees and presenters. Our organization investigated the problem and classified it as a flaw.

What recommendations would you give to someone considering this product?

When considering integrating Adobe Connect, consider the problems raised in consideration. It's fantastic if you have to be allowed to alter the interface or pre-load data.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Client Friendly Policies

Most Popular Adobe Connect Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171