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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Appreciates Incumbent Status

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

84

Application Share

83

Audio Controls

83

Screen Share

82

Keyboard Mouse Control

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

82

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of IT Administration

80

Ease of Data Integration

80

Vendor Support

78

Adobe Connect Reviews

Raul B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

A simple communication app for online meetings

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

The application fulfills a number of business-friendly functions! with very impressive features when it comes to an experience for HD video calls, webinars, internal/external professional training and work sessions. The level and quality of audio quality is incredible when tuning into your device or PC, and Adobe Connect can certainly be used for many more features.

What is your favorite aspect of this product?

Nowadays this application is very well characterized by the service it shows us below such as: video conferencing, webinars, online meetings and training sessions and however it also has very useful functions such as video chat functions, document sharing (for material review or decision making). This platform is cloud-based, so there is no need to worry about security. Adobe Connect generates a unique URL for protection of the same and to be able to do a number of meetings etc.

What do you dislike most about this product?

It can be said that a point against this APP is that if interface has a somewhat old appearance which does not generate confidence to the user at first glance by the fact that it shows to be an outdated application. the server for video that is stored in the cloud of information is very slow because its programming is somewhat heavy user connectivity falls, due to the same program code that this has is not compatible with Android Tablet or IOS (mobile).

What recommendations would you give to someone considering this product?

Adobe Connect is a better platform for streamings that take a long time to load, it needs a better code for mobile applications to be able to compete with great Apps for video calls among other things. ADOBE CONNECT has a very good range of features for video conferencing hours, seminars among other things. But it needs to improve a lot in its promotion of interfaces to be able to enter the market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Adobe Connect has improved our communication

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Saves Time
  • Security Protects
  • Helps Innovate

Daniel M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use and functions well.

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Ease of use.

What is your favorite aspect of this product?

Visually appealing and intuitive functions.

What do you dislike most about this product?

No complaints.

What recommendations would you give to someone considering this product?

Make sure this has all the features you are looking for.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Adobe Connect Comparisons

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