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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Appreciates Incumbent Status
  • Helps Innovate

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

84

Audio Conferencing VoIP

84

Facilitator Functions

83

Audio Controls

83

Application Share

83

Audio Conferencing Call in Bridge

83

Keyboard Mouse Control

82

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

Ease of Data Integration

81

Ease of IT Administration

81

Vendor Support

80

Adobe Connect Reviews

Monicah G.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Adobe Connect is great and solves all our needs.

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect supports powerful and excellent features which makes it super easy to conduct webinars. It is a powerful and excellent solution that does not require any training to get started with. I like its video quality which is very nice and of high quality. Also, i like the fact that there are always new added features.

What is your favorite aspect of this product?

I like the variety of layouts and communications options and the ability to have several share pods (screenshare, presentation, whiteboard with polls and chat all at the same time and as well as a web cam pod with only those who want to be on the camera).

What do you dislike most about this product?

The only challenge i have ever encountered is how to permanently delete "shares" that i don't need. Overall, it is an excellent tool for webinars and i recommend it.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect for webinars.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Rohit J.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Product!!!

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect has great hosting tools and also it allows smooth video conferencing. The screen-sharing option is also very smooth.

What is your favorite aspect of this product?

screen sharing Host Controls

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

A great tool to have in your bucket!!!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Effective Service

rondurigu N.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Effective Conferencing With Adobe Connect

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Well, it is more than a web conferencing software as it also houses leading collaboration features

What is your favorite aspect of this product?

Deployment was easy and the software is straightforward It is an easy to use software and makes online meetings easy

What do you dislike most about this product?

Not so many complaints as Adobe Connect has been great ever since deployment

What recommendations would you give to someone considering this product?

For those looking for an affordable yet effective conferencing and collaboration software, I recommend Adobe Connect. It is the best money can get in its price point

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

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