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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe Connect
8.7 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Appreciates Incumbent Status

Feature Ratings

Average 83

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

84

Application Share

83

Audio Controls

83

Screen Share

82

Keyboard Mouse Control

82

Audio Conferencing Call in Bridge

82

Virtual Whiteboard

81

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of Implementation

82

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of IT Administration

80

Ease of Data Integration

80

Vendor Support

78

Adobe Connect Reviews

Ranjith K.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Adobe Learning, Enhancing Virtual Collaboration!

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Unlike some other platforms that focus solely on video conferencing, Adobe Connect offers a wide range of interactive tools such as breakout rooms, whiteboarding, and customizable layouts. Additionally, Adobe Connect provides robust security features and integrates seamlessly with other Adobe products, allowing for a more integrated and cohesive workflow. Overall, its versatility and advanced features make Adobe Connect a top choice for organizations seeking a comprehensive solution for virtual collaboration and events.

What is your favorite aspect of this product?

My favorite aspect of Adobe Connect is its versatility and flexibility in facilitating interactive virtual meetings and webinars. I appreciate the extensive range of features available, including breakout rooms, whiteboarding, and customizable layouts, which allow for engaging and dynamic online sessions. Additionally, the platform's seamless integration with other Adobe products enhances productivity and streamlines workflows. Overall, Adobe Connect provides a comprehensive solution for virtual collaboration that meets the diverse needs of modern businesses.

What do you dislike most about this product?

What I find most challenging about Adobe Connect is its relatively steep learning curve for both hosts and participants. While the platform offers a wealth of features and customization options, navigating and mastering these functionalities can be daunting, especially for new users.

What recommendations would you give to someone considering this product?

For those considering Adobe Connect, I recommend investing time in thorough training and familiarization with the platform's features and functionalities. Take advantage of available resources such as tutorials, documentation, and customer support to address any questions or challenges that arise. Prioritize clear communication and guidance for participants to ensure a smooth experience during virtual meetings and webinars. Additionally, conduct regular testing and rehearsals to familiarize yourself with the platform and identify any potential technical issues before important events.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vishal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Learning with Advanced Features.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Due to its robust features for virtual meetings, webinars, and e-learning.

What is your favorite aspect of this product?

It offers customizable layouts, interactive tools, and extensive multimedia capabilities.

What do you dislike most about this product?

Would like to see more upgrades

What recommendations would you give to someone considering this product?

For those considering Adobe Connect, I recommend thoroughly exploring its extensive features for virtual meetings, webinars, and e-learning.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Estie W.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great software, but costly

Likeliness to Recommend

7 /10

What differentiates Adobe Connect from other similar products?

Adobe has landing pages. That's it's strongest feature

What is your favorite aspect of this product?

Chat groups for brainstorming sessions. Multilanguage support.

What do you dislike most about this product?

Price. It's quite costly

What recommendations would you give to someone considering this product?

Great product and slightly better than alternatives, choose it If the cost is not a factor.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Adobe Connect Comparisons

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