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Adobe Campaign
9.0 /10

What is Adobe Campaign?

See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

Company Details


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Awards & Recognition

Adobe Campaign won the following awards in the Email Marketing category

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Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Campaign.

88 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Reliable
  • Includes Product Enhancements

Feature Ratings

Average 86

Email Delivery

90

Text Messaging

90

Campaign Management

89

Segmentation

89

Basic Reporting and Analytics

86

Email Templates

86

Auto-Responders

86

Dynamic Content

86

Content Authoring

86

Surveys and Polling

84

SPAM Compliance

84

Vendor Capability Ratings

Average 85

Quality of Features

90

Business Value Created

89

Breadth of Features

88

Ease of Implementation

86

Ease of Data Integration

86

Ease of IT Administration

85

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Ease of Customization

80

Adobe Campaign Reviews

Meagan S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

"Very complete tool for marketing by email."

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

This application is unique in comparison to others because it is among the most comprehensive platforms that are now available.

What is your favorite aspect of this product?

All the features you need in a marketing automation system, and then some. Ability to create several databases and markets with global potential. Has a ton of tools for handling content. Administration, user administration, programs, campaigns, workflows, dashboards, in-built reporting, prospects, focusing and segmenting, social media, and more are all standard features. Features such as SMS, email, automation, web apps, pages, forms, and funnels are included as well.

What do you dislike most about this product?

You'll need some time and effort if you're not a trained marketing automation expert or a super-geeky computer wiz to fully take advantage of everything Adobe Campaign has to offer.

What recommendations would you give to someone considering this product?

This software is highly suggested due to its intuitive design and solid platform-specific user interface. A drag-and-drop editor makes it simple to design emails and landing sites; automated marketing workflows can be set up in minutes; and audience segmentation is taken to a whole new level.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Benjamin Z.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great MAP for Global Markets and Large Business

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

As a manager of marketing operations, it is my responsibility to report on campaign analytics, website traffic, and key performance indicators (KPIs), as well as to make decisions based on this data. The metrics were presented in a way that was easy to understand and use, which really aided my daily reporting.

What is your favorite aspect of this product?

As with other modern tools, the insights and reports created by this one are adequate, but they could be better if users were given more control over which channels were analyzed and how.

What do you dislike most about this product?

If you aren't a marketing automation expert or a super-geeky computer wiz, getting up to speed on Adobe Campaign's many features and functionalities will take some time.

What recommendations would you give to someone considering this product?

More features than can be found in any one marketing automation software. Set up many markets with global potential using a wide range of data sources. Includes a wide variety of tools for handling content. Administration, user management, campaigns, workflows, dashboards, in-built reporting, leads, tagging and segmenting, social media, and more go without saying.

Pros

  • Enables Productivity
  • Efficient Service
  • Helps Innovate
  • Continually Improving Product

Saurav K.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Ideal marketing campaigns with Adobe Campaign

Likeliness to Recommend

8 /10

What differentiates Adobe Campaign from other similar products?

It enables us to conduct a variety of prospect searches using numerous search engines, including LinkedIn, email, domains, b2b businesses, and more. This ensures that we have access to a large pool of potential customers and business partners. In order to prevent sending emails to expired addresses, it contains an email verification facility. In just a few clicks, it is completed. In order to make conversations to potential customers successful, it also features cloud calls, call recording, and even scripts.

What is your favorite aspect of this product?

As a B2B marketer, what I enjoy best about all the connected applications of Adobe Experience Cloud that function in perfect harmony is its capacity to thoroughly measure performance statistics and enhance user journey experience across the many platforms to fuel our conversion funnel.

What do you dislike most about this product?

Compared to other pre-built, simple-to-onboard tools available on the market, requires a lot of work to study and comprehend the tools in order to make the greatest use. Integration challenges and a lack of support prevent the collection of additional customer journey data using solutions other than Adobe.

What recommendations would you give to someone considering this product?

One of the best tool for Email marketing

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Acts with Integrity

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