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Acquia Inc

Acquia Drupal Cloud

6.7 /10

32 Reviews Write a Review

What is Acquia Drupal Cloud?

The first composable experience platform. Assemble and deploy digital experiences, wherever your customers spend time. Powered by Drupal.

Company Details

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Acquia Drupal Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acquia Drupal Cloud.

82 Likeliness to Recommend

1
Since last award

69 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+62 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acquia Drupal Cloud?

18% Negative

13% Neutral

69% Positive

Pros

Helps Innovate
Enables Productivity
Reliable
Respectful

Cons

Leverages Incumbent Status
Under Delivered
Less Generous

Feature Ratings

Average 74

Web Publishing Capabilities

Translation Facilitation

Standard Templates

Content Security

Content Repository

E-Commerce Integration

Multi Channel Support

Management Interface

Social Media Integration

Analytics and Reporting

Digital Asset Management

Vendor Capability Ratings

Average 73

Availability and Quality of Training

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Acquia Drupal Cloud Reviews

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Reliable, but hard to use and expensive

Likeliness to Recommend

7 /10

Pros

Reliable
Helps Innovate
Caring
Respectful

Cons

Leverages Incumbent Status
Less Efficient Service
Less Effective Service

Brian C.

Role: Information Technology
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Gold standard for hosting a Drupal DXP

Likeliness to Recommend

10 /10

What differentiates Acquia Drupal Cloud from other similar products?

The cloud admin UI makes it amazingly easy to manage your dev, stage & prod environments for all sites. The Cloud CDN is excellent. We've experienced only solid uptime and performance. We have multiple development agencies working on sites and the permission-setting is very straightforward.

What is your favorite aspect of this product?

We are now using Cloud SiteFactory as the foundation of our Drupal ecosystem. Its flexibility is an enormous benefit as we grow into a more expansive system of integrated sites.

What do you dislike most about this product?

The price point takes some getting used to, but this is enterprise-level security and scalability. For the money, their support/maintenance ticketing system should be much easier to use than it is. The updates can be very difficult to parse and it's hard to feel confident that the right people are being cc'd.

What recommendations would you give to someone considering this product?

Test drive using Drupal. You'll want to ensure that Drupal is suitable for your organization's content producers and developers before considering Acquia.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Gianluca G.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

The best way to manage your corporate Drupal site.

Likeliness to Recommend

7 /10

What differentiates Acquia Drupal Cloud from other similar products?

Only dedicated to Drupal

What is your favorite aspect of this product?

Easy to use and management

What do you dislike most about this product?

Not so much upgrades and features development

What recommendations would you give to someone considering this product?

Invest in more features

Pros

Helps Innovate
Friendly Negotiation
Reliable
Enables Productivity

Cons

Commodity Features
Charges for Enhancements
Leverages Incumbent Status

Latest Research

Acquia Drupal Cloud

What is Acquia Drupal Cloud?

Company Details

Need Assistance?

Awards & Recognition

Acquia Drupal Cloud Ratings

82 Likeliness to Recommend

1 Since last award

69 Plan to Renew

3 Since last award

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+62 Net Emotional Footprint

How much do users love Acquia Drupal Cloud?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Acquia Drupal Cloud Reviews

Reliable, but hard to use and expensive

Likeliness to Recommend

Pros

Cons

Brian C.

Gold standard for hosting a Drupal DXP

Likeliness to Recommend

Pros

Gianluca G.

The best way to manage your corporate Drupal site.

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

3
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Feature Ratings

Web Publishing Capabilities

Translation Facilitation

Standard Templates

Content Security

Content Repository

E-Commerce Integration

Multi Channel Support

Management Interface

Social Media Integration

Analytics and Reporting

Digital Asset Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Vendor Support