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Lessons Learned and Life After a Breach in Your Healthcare Organization

Mitigate third-party ransomware risks beyond IT disaster recovery plans.

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  • In 2024 Change Healthcare/UHC experienced the largest healthcare breach to date, affecting hospital operations and billing and exposing patient records.
  • Increased reliance on third-party vendors can introduce significant cybersecurity risks without proper evaluation and contingency plans.
  • Many healthcare organizations do not have updated IT disaster recovery plans for virtual and digital connections, leaving them vulnerable to cyberattacks.

Our Advice

Critical Insight

  • Traditional disaster recovery plans are not focused on the virtual environment, especially with the increase in the volume of third-party vendors.
  • Complex interconnected systems and applications make it challenging to identify and address vulnerabilities in complex IT environments.
  • Limited budgets and resources hinder robust cybersecurity and disaster recovery implementations such as multifactor authentication (MFA) and updating outdated and unpatched systems.

Impact and Result

  • Leverage Info-Tech’s insights on current healthcare cybersecurity threats, a case study of the Change Healthcare/UHC data breach, lessons learned, and how to prevent future breaches.
  • Adopt a strategy to mitigate third-party ransomware risks in a virtual environment that includes vendor security risks, data flows and architecture, incident response, data governance and classification, disaster recovery, and security considerations.
  • Use Info-Tech's Healthcare Business Impact Analysis Tool to estimate the impact of downtime on your organization.

Lessons Learned and Life After a Breach in Your Healthcare Organization Research & Tools

1. Lessons Learned and Life After a Breach in Your Healthcare Organization Storyboard – Strategies to effectively address evolving third-party ransomware risks.

This research offers a roadmap to mitigate third-party ransomware and data breach risks, featuring insights on current healthcare cybersecurity threats, lessons from the Change Healthcare/UHC data breach, and strategies to prevent future incidents.

2. Healthcare Business Impact Analysis Tool – This disaster recovery planning tool is designed to empower healthcare organizations with a proactive approach to ransomware threats.

Use this tool to identify critical processes; evaluate potential impacts on patient care, operations, and finances; and prioritize recovery efforts to minimize disruption and downtime. By guiding resource allocation and shaping comprehensive DRP strategies, the tool ensures your organization can restore essential systems quickly and maintain patient safety. With this tool, healthcare providers can enhance operational resilience and confidently navigate the challenges of ransomware incidents.

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Mitigate third-party ransomware risks beyond IT disaster recovery plans.

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Author

Sharon Auma-Ebanyat

Contributors

  • Anonymous, Information Security Officer, US Home Healthcare Organization

Search Code: 106898
Last Revised: February 25, 2025

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