Vendor Landscape: Casino Management Systems

Don’t take a gamble on the most important system in the casino.


Your Challenge

  • Casino Management Systems (CMS) have become more than just slot management, but the market remains dominated by a handful of vendors.
  • While many smaller, independent vendors have developed scaled-down CMS products, established vendors have maintained a stranglehold in North American casinos with full-function solutions.

Our Advice

Critical Insight

  • The CMS should be your single version of the truth for all customer data, whether customers are playing in your brick-and-mortar, booking a room in the hotel from a mobile app, or playing online from their home. Integrate these systems now so you don’t have to reconcile data later.
  • Online gaming regulations are fast approaching (or have already arrived in some states). Now is the time to decide if your existing CMS partner can accommodate this new wave – if it cannot, find someone who can and start building the necessary integrations before it’s too late.

Impact and Result

  • Shortlist top CMS vendors and their products based on requirements for trends such as mobile, bonusing, and server-based gaming.
  • Save time and money by using Info-Tech’s Vendor Landscape to compare and contrast the major CMS vendors, and then create a shortlist of the most appropriate vendors.

Get the Complete Storyboard

See how all the steps you need to take come together, with tools and advice to help with each task on your list.

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Get to Action

  1. Understand the CMS market space

    Evaluate CMS solutions, their capabilities, and weaknesses.

  2. Review CMS solutions

    Develop a shortlist of best-fit CMS tools to speed the selection process.

Guided Implementation Icon Talk to an Analyst

Our analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.

  • Book an Analyst Call on this topic. You can start as early as tomorrow morning. Our analysts will explain the process in your first call.
  • Get advice from a subject matter expert. Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and setting the direction for your next project step.

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